Product Lead - Lending

JP Morgan

Location: Greater London

Job Type: Full time


JPMorgan Chase & Co. has expanded its consumer business and we have launched a new digital retail bank in the UK. We are offering consumers a completely new banking experience. Under the Chase brand, the bank provides products and features tailored to meet the needs of customers in the UK, made available via an innovative mobile app.

Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the center. We have created a new organization and we are looking for solution-oriented, commercially minded, customer-focused engineers, used to working in a true agile environment who want to be a part of something new, built from the ground up as a green-field with zero legacy initiative within a global, diverse and inclusive team.

Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a direct impact to our customers as our business expands around the world.

Product Lead - Lending

We are not your standard bank; we are a house of innovation! We are part of the team that launched Chase UK in 2021, and are now building a new team in a new department with even bigger ambitions. More details will be provided during the interview, but for now we can enthusiastically say: It’s challenging, it’s high stakes, it’s fun!

Our team is at the heart of building this new venture, focused on developing products that put the customer at the centre. We have created a new organisation with diverse professionals that come from a wide set of skills, backgrounds, and experiences, including b2b and b2c businesses.

Team members have broad autonomy to collaborate and work in a cross-functional way and we value your opinion in every matter; so, if you are a product manager and you want to get into design work, - please do! Or an engineer and want to do user testing - go for it! Teams own their work end-to-end and we have a flat organisational structure.

Our inclusive culture is hugely important to us, and we are looking for intellectually curious, compassionate people who would like to expand their skills whilst working on an exciting new venture for the firm. We are all about bringing new products to markets that solve real world problems for real life customers, not just innovation for the sake of innovation. We are human first; we love working with each other, and we need personal connections and in-person bonding. We find we are happier, more motivated, and more productive this way. If this sounds like something that you would like to be a part of, we'd encourage you to read on and apply.

Job Description

You will be the product lead for unsecured small business lending and responsible for the unsecured small business lending product vision, strategy, roadmap, and delivery


  • You will develop the unsecured small business lending product vision, strategy, and roadmap, based on a deep understanding of the customer needs, industry landscape and regulatory environment
  • You will define the product requirements, creating and maintaining a prioritised backlog, based on customer research, analysis, and rigorous discipline to deliver the overall product vision
  • You will lead and motivate product and engineering teams through the development lifecycle to ensure successful delivery of your product
  • You will act as the “CEO” across all facets of the product, organizing and collaborating with functional teams required for product success – such as operations and customer servicing, marketing, communications, data, legal, compliance, and finance
  • You will be hands on, detail orientated, and outcome-focused, as well as a strong team player

Key Skills:

  • Strong understanding of the unsecured lending customer lifecycle and proven track record of working on unsecured lending products, specifically credit cards and/or installment credit
  • Experience developing digital solutions for unsecured lending products in an agile, fast-paced software development environment; preference for candidates with small business and / or pan-European lending experience
  • Detailed understanding of the revenue and cost drivers of lending and understanding of the leavers to drive engagement and revenue
  • Understanding of the regulatory environment and demonstrable ability to manage compliant lending products
  • Experience managing risk and specifically working closely with Credit Risk

#ICBCareer #ChaseUK

You’ve got this!