Global Change Management Implementation and Continuous Improvement Lead

JP Morgan

Location: Dorset

Job Type: Full time


Job responsibilities:

Lead a team of 3 (one Associate and two Apprentices) directly delivering Change Transformation Agenda across:

Agile Best Practice:

  • Lead Global Change-the-Bank Regulatory Operations teams in Agile best practice adoption and upskilling
  • Ensure Confluence Pages are updated with latest process and best practice information

Knowledge Management:

  • Work with Global Run-the-Bank and Regional Subject Mater Experts to capture Payments Regulatory Report Knowledge Management Articles
  • Support the overall Knowledge Management Upskilling Agenda
  • Report on Knowledge Management upskilling progress

PMO, Statistics & Metrics:

  • Support Book-of-Work Milestone management as part of the Global Investment Proposal Business case
  • Lead Automation of Jira statistics directly supporting Management Information packs as the overall Global Change-the-Bank Book of Work

Required qualifications, capabilities and skills:

  • Must be a self-starter with hands-on experience in delivering Change Management Process improvements, implementation of solutions to resolve challenges whilst identifying opportunities for quick wins across Change Management processes, metrics and process tracking
  • Demonstrate hands-on experience in implementing Agile Best Practices (Confluence, Jira, Scrum) across both Operations and Technology
  • Demonstrate hands-on experience in implementing automation of Change the Bank metrics and project management views for MI reporting to exec leadership
  • Demonstrate evidence of process flow design and documentation using Signavio, Visio
  • Inclusive Leadership: promotes an inclusive work environment, respects individuals at every level and exemplifies the highest standards of ethics and integrity
  • Strong stakeholder management: connection, communication & collaboration.
  • Intellectually curious: will need to be passionate about the subject matter and keen to grow a detailed knowledge of the regulatory landscape through relevant research, data analysis and solutioning
You’ve got this!