Insights & Product Delivery, Vice President- HR Data & Analytics

JP Morgan

Location: Greater London

Job Type: Full time


Here at Human Resources in JPMorgan Chase & Co., our “customers” are our employees, managers, candidates, and retirees, and our products are the “customer experience” we provide. We strive for customer obsession, and data and analytics are integral to our products and customer experience.

As an Associate – HR Insights Analyst and Product Delivery, you are not only strong in both quantitative skills and business acumen, but also a great collaborator with your team members and internal clients. You translate abstract business asks to analysis tasks, conduct analysis, and communicate results with relevant parties. You also help drive the design and delivery of sustainable analytics solutions (e.g. dashboards and reports) to meet your customers’ needs. You are a valuable contributor to our intellectual capital – Accumulate institutional knowledge about our workforce, explore and develop different tools and analysis methods in the context of HR, and create relevant templates or automation process to drive synergy across HR analytics work.

Job responsibilities

  • Conduct analysis based on past and current HR or business data, with the primary goal of answering business questions and supporting HR in making evidence-based decisions
  • Collaborate with a cross-functional team to deliver analysis results
  • Communicate analysis results with relevant team members and internal clients
  • Translate HR product priorities into analytical questions and design solutions that can help address those business-critical questions
  • Project manage the design, build and delivery of new analytical solutions
  • Develop new ideas for projects based on observations in existing book of work and data asset
  • Identify data automation capabilities and apply them to appropriate use cases to create capacity for businesses

Required qualifications capabilities and skills

  • Bachelors with 3+ years’ experience in a related data discipline (e.g., Economics, Business, IO Psychology, Statistics, Business Analytics, Computer Science, or relevant fields), and/or 2+ years at a top management consulting firm with a Master’s degree (or equivalent in industry)
  • Hands-on experience in at least two of the following:
    • Data visualization tools (e.g., Tableau, PowerBI, Qlik)
    • Statistical software or coding languages (e.g., R, SAS, SPSS, Python)
    • Statistical or quantitative analysis (e.g., multiple regression, multivariate analysis, network analysis, AL/ML concepts and techniques)
    • Advanced excel skills (e.g., VLOOKUP, INDEX MATCH, advanced conditional formatting, Analysis ToolPak, macros/VBA)
    • Data wrangling (e.g., SQL, Alteryx)
    • Agile practices (e.g. JIRA)
  • Versatile in learning and picking up different software, tools, methodology, or coding languages
  • Relevant experience in consulting, client engagement, or project execution with demonstrated experience in data & analytics topics

Preferred qualifications, capabilities and skills

  • Experience in strategy consulting, specifically in data- and analytics-related fields
  • Domain knowledge in Human Resources analytics or in the financial services, especially in recruitment, workforce planning, talent & career development, and HR service
  • Ability to articulate complex issues in easy to understand ways
  • Pragmatic problem solving across multiple types of issues in project work
  • Willingness to learn new areas of focus - especially support functions
  • Comfortable with ambiguity
  • Project management experience
You’ve got this!