Product Designer (Nutmeg)

Role Title: Product Designer

Location: London, VoX Studios: 1-45 Durham St, London SE11 5JH

Department: CX

Contract Type: Permanent

Who we are:

Nutmeg is the UK’s largest truly digital wealth manager, offering clarity and transparency to both seasoned and first-time investors as they seek to achieve their financial goals. Launched in September 2012, Nutmeg now manages over £5bn on behalf of over 200,000 clients who have sought the powerful combination of an easy-to-use, adaptable investment service and market-leading human advice. Nutmeg is a J.P. Morgan company offering investments and digital wealth management services to consumers, complementing Chase’s digital bank in the UK.

• Nutmeg has a team of over 240 employees;
• offers award winning stocks and shares ISA, Junior ISAs and Lifetime ISAs, as well as personal pensions and general investment accounts; and
• provides financial planning and advice alongside our award-winning client services team.

Job in a nutshell:

• As a Product Designer, you will be a trusted design authority within the organisation.
• Work collaboratively in a multi-disciplinary team of researchers, product designers, technologists and business experts to create new customer-focused products and services
• Supporting and partnering with teams to direct discovery work on new products and services
• Advocate and provide guidance on how to use customer insights and data to inform the user experience
• Have a clear understanding of the business drivers behind the product goals
• Creating, delivering and supporting other designers delivering high-quality design outcomes like concepts, user journeys, wireframes, UI flows and detailed UI design
• Work with the design system team to define common patterns and design components
• Present and communicate work and recommendations to the wider organisation
• Manage stakeholders and proactively solve issues affecting design delivery and quality
• Collaborate and provide feedback to design team members and other stakeholders to identify new opportunities for a design or feature that creates value for our customers
• Support best practices and methodologies to drive efficiency and effectiveness
• Uphold design consistency and excellence of design deliverables
• Be an advocate for the customer and foster a shared understanding of customer centric design in the organisation

Your skills: (Essential skills)

• Work collaboratively in a multi-disciplinary team of researchers, product designers, technologists and business experts to create new products and services
• Plan and conduct product related user research and competitor analysis
• Hands on experience in roles such as Product/ UX designer, across multiple devices and platforms (UX/UI of mobile + web customer-focused applications, experience with consumer applications preferred)
• Strong portfolio of design work/case studies demonstrating your principles, methodologies, and deliverables
• Ability to synthesize complex, interdependent, and sometimes competing needs
• Effective communication of journeys and experience designs to peers, product owners and developers
• Awareness and practical understanding of current technologies and their application and relevance to digital experience design
• Proven understanding of web and mobile application design
• Experience using a test & iterate approach through usability studies, and collaborating on early UX research methods
• Solid communication and interpersonal skills Flexible thinking, and the ability to change direction based on new data or priorities
• Expert knowledge of modern design systems, prototyping software and design tools (we use Figma)
• Prototyping skills across a variety of mediums and needs: on paper, and various digital methods
• Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
• Experience in the Atlassian suite of software (Jira & Confluence) is desirable

You might also have: (Desirable skills)

• Work in Fintech