Product Designer (Nutmeg)

JP Morgan

Location: Greater London

Job Type: Full time


Role Title: Product Designer

Location: London, VoX Studios: 1-45 Durham St, London SE11 5JH

Department: CX

Contract Type: Permanent

Who we are:

Nutmeg is the UK’s largest truly digital wealth manager, offering clarity and transparency to both seasoned and first-time investors as they seek to achieve their financial goals. Launched in September 2012, Nutmeg now manages over £5bn on behalf of over 200,000 clients who have sought the powerful combination of an easy-to-use, adaptable investment service and market-leading human advice. Nutmeg is a J.P. Morgan company offering investments and digital wealth management services to consumers, complementing Chase’s digital bank in the UK.

  • Nutmeg has a team of over 240 employees;
  • offers award winning stocks and shares ISA, Junior ISAs and Lifetime ISAs, as well as personal pensions and general investment accounts; and
  • provides financial planning and advice alongside our award-winning client services team.

Job in a nutshell:

  • As a Product Designer, you will be a trusted design authority within the organisation.
  • Work collaboratively in a multi-disciplinary team of researchers, product designers, technologists and business experts to create new customer-focused products and services
  • Supporting and partnering with teams to direct discovery work on new products and services
  • Advocate and provide guidance on how to use customer insights and data to inform the user experience
  • Have a clear understanding of the business drivers behind the product goals
  • Creating, delivering and supporting other designers delivering high-quality design outcomes like concepts, user journeys, wireframes, UI flows and detailed UI design
  • Work with the design system team to define common patterns and design components
  • Present and communicate work and recommendations to the wider organisation
  • Manage stakeholders and proactively solve issues affecting design delivery and quality
  • Collaborate and provide feedback to design team members and other stakeholders to identify new opportunities for a design or feature that creates value for our customers
  • Support best practices and methodologies to drive efficiency and effectiveness
  • Uphold design consistency and excellence of design deliverables
  • Be an advocate for the customer and foster a shared understanding of customer centric design in the organisation

Your skills: (Essential skills)

  • Work collaboratively in a multi-disciplinary team of researchers, product designers, technologists and business experts to create new products and services
  • Plan and conduct product related user research and competitor analysis
  • Hands on experience in roles such as Product/ UX designer, across multiple devices and platforms (UX/UI of mobile + web customer-focused applications, experience with consumer applications preferred)
  • Strong portfolio of design work/case studies demonstrating your principles, methodologies, and deliverables
  • Ability to synthesize complex, interdependent, and sometimes competing needs
  • Effective communication of journeys and experience designs to peers, product owners and developers
  • Awareness and practical understanding of current technologies and their application and relevance to digital experience design
  • Proven understanding of web and mobile application design
  • Experience using a test & iterate approach through usability studies, and collaborating on early UX research methods
  • Solid communication and interpersonal skills Flexible thinking, and the ability to change direction based on new data or priorities
  • Expert knowledge of modern design systems, prototyping software and design tools (we use Figma)
  • Prototyping skills across a variety of mediums and needs: on paper, and various digital methods
  • Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
  • Experience in the Atlassian suite of software (Jira & Confluence) is desirable

You might also have: (Desirable skills)

  • Work in Fintech
You’ve got this!