Being part of the Projects and Business Innovation Support team, you will be working in conjunction with our internal partners including Client Service, Advisors, Operations, Client Operations, Technology, Product, Business Management, Legal, Risk and Compliance.
Our team executes various Programs that provide solutions to optimize business flows, bring efficiencies, enhance controls and keep our platform compliant with regulations applicable to our legal entities and branches.
This is a unique opportunity to gain an in-depth knowledge of all operational flows and contribute to a growing international business in a fast paced and innovative environment. Your primary role is to contribute to a strategic, high-profile re-platforming program for our International Private Bank.
Job responsibilities:
- Coordinate with various areas of Operations, Middle Office, Finance, Technology, and Senior Management to build business requirements, procedures, and processes. This will include project plan development, resource management, requirements management (elicitation, documentation, prioritization, etc.), process mapping, process design, procedure authoring, org design, capacity sizing, etc.
- Conduct data analysis, data collection, and synthesis to translate into empirical solutions or evidence that can optimize project reporting
- Work with business partners to design, introduce, or re-engineer existing processes and business applications
- Conduct project planning and analysis, including creating detailed project plans, documenting business requirements, detailing issues and problems, and drafting business and technical work/data flows
- Facilitate or support project facilitator, create materials for presentation, and provide reporting/metrics as required
- Plan and coordinate testing of new functionality and regression testing
Required qualifications, capabilities, and skills:
- Extensive Knowledge of Project Methodologies and especially the Product Framework and the Agile framework, including working in a Design Led change organization
- Proven track record in implementing/integrating a core banking system, internally developed or from a third party vendor
- Good knowledge of Client Operations in Wealth Management: Client Onboarding, KYC & Screening, Account Maintenance, Client Documentation Management preferable but not essential
- Excellent communication and presentations skills with the ability to deal with different stakeholder groups (as well as Senior Management) to elicit business requirements, procedures, and processes
- Strategic thinking with the ability to implement very large projects across multiple legal entities worldwide
- Experience working with business partners to design, introduce, or re-engineer existing processes and business applications, therefore excellent organisational, prioritisation skills and interpersonal skills are required
- Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint, Jira, Tableau
Preferred qualifications, capabilities and skills:
- Bachelor's degree or equivalent would be desirable
- Previous experience in consulting would be a plus
