Fraud Advisor, Chase UK

At Chase we believe in doing things differently, with our customers at the forefront of our mindset. As one of our Fraud Specialists in First Party Fraud, you will be a key part of our approach.

Using your investigative mindset, you will respond and manage fraud risks, protecting our customers and reducing losses for both them and the bank. You will be responsible for investigating suspected cases of fraud and use your relationship building skills problem solving skills to manage your cases.

This position can be worked on either a full-time or a part-time basis depending on your lifestyle.

What you will need to be a great Chaser?

With your careful investigation, you will understand and evaluate risk, mitigating the impact to both customers and the bank.

Using your experience in a similar role, you will use your passion for delivering a high quality service, with your analytical approach to get to the bottom of your cases and respond accordingly. You will reach out to customers or other institutions where required to build the bigger picture and make risk based decisions.

A background in investigations, compliance, risk, fraud, analysis or banking will allow you to be successful.

What you will get as a Chaser?

We provide you with an excellent 10 week training program, a structured career path, and support to allow you to become an expert in your area and give you the opportunity to progress.

On top of that, we offer condensed working hours allowing all of our employees to work their full time hours across 4 shifts per week. With a choice of our “Weekend Warrior” or “Happy Go Lucky” shift patterns you can choose to work at Chase around your lifestyle.

We want you to have the best employee experience. From our wellness days and annual employee appreciation week, we want you to feel looked after, cared for, and valued.

Along with 25 days holiday, plus bank holidays, you will also have access to the standard physical, mental, and financial resources and support you expect from an employer.

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