If you are organised individual with an eye for detail and interested in risk assessment, communication and timely controls, this might be the role for you!
As a Control Program Management (CPM) Program Manager, you will be a key program lead that will responsible for core components of the Cross Border framework and support defining & implementing the Strategic Cross Border Program. These responsibilities will include leading robust end-to-end cross border framework processes, driving efficiencies, identifying and escalating issues and control gaps with a sense of urgency and closely partnering with 1st line, 2nd line, and advisory and support functions. As part of the Strategic Cross Border Program, you will be leading core program workstreams to define and implement an uplifted Global PB Cross Border framework. You will manage a team and work directly with the Global Cross Border Program Lead.
The Global Cross Border Control Program Management (CPM) Team is part of the PB Business Control Management team which works in partnership with the business, as the first line of defence against operational risks that have the potential to impact the Bank. The key responsibilities of the team include: ensuring that the line of business has a sustainable and disciplined end-to-end control environment; partnering with the Business to ensure control issues are remediated in a timely and sustainable manner; identifying and escalating control issues with a sense of urgency; and coordination of control effectiveness assessments. The team works in collaboration with all other control functions – Compliance, Risk Management, Internal Audit, and oversees the New Business Initiative Approval process.
Job Responsibilities
- Lead, manage and be SME of core components of Cross Border Framework
- Be project manager for development & execution of program strategy and strategic program workstreams, and Drive global consistency and sustainability of Cross Border Control Process
- Partner with key stakeholders to identify, set and execute against Cross Border control priorities
- Vet with Technology priorities, dependencies for program support, enhancements and budgeting
- Engage with control colleagues across PB business, operations management, legal, compliance, risk, audit and technology to identify, define and execute against Cross Border control practices
- Support business engagement coordination during preparation & response to program-wide compliance tests, audit and exams related to Cross Border
- Ensure that Cross Border controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
Required qualifications, capabilities, and skills
- Project management experience to define, drive and execute complex and robust initiatives
- Demonstrated success in partnering with multiple stakeholders and ability to work across cross-functional teams
- Understanding of Private Bank business including associated products, services, regulatory/control requirements
- Excellent results-orientation and demonstrated ability to influence and drive change and best practices
- Excellent communication skills and ability to interface globally with multiple levels of the organization, from senior management to subject matter experts
- Bachelor’s degree or equivalent experience required
- Financial service experience in controls, program management audit, quality assurance, risk management, or compliance preferred
Preferred qualifications, capabilities, and skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Confident communicating with and influencing stakeholders where appropriate
- Confident communicating with and influencing stakeholders where appropriate
