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Middle Office Operations (Investment Book of Records) - Senior Associate

JP Morgan

Location: Midlothian

Job Type: Full time


Are you a strategic thinker who is passionate about delivering exceptional support for Clients in Investment Middle Office Services (IMOS), Investment Book of Record (IBOR) and Trade Services? Then this is the role for you.

You will be dealing with all stages of the lifecycle for each product from broker matching, management of the client’s custodial network, lifecycle events including corporate events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client / regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR). The IBOR team, specifically, provides a single, accurate investment portfolio upon which to base investment activities around and is the basis for multiple, dynamic views of positions for front-office functions. IBOR is not simply a data repository supporting the investment function though, it is a processing engine capable of reflecting essentially every type of business event affecting the investment portfolio and is capable of processing these changes as they occur, no matter what their source.

Job responsibilities

  • Be a point of contact within the Global IBOR team for a client, or clients, and internal partners; and build strong relationships in order to support key interactions and continued premier service delivery
  • Ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of middle office services
  • Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
  • Maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles
  • Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
  • Ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
  • Oversight and ownership of the IBOR, Reconciliations and transaction lifecycle management; and work with management to achieve 100% timeliness and accuracy and seamless integration in a ‘follow the sun’ model

Required qualifications, capabilities and skills

  • Excellent client facing skills & communication style, comfortable dealing with key clients
  • Understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products and other financial instruments
  • Track record of successfully working to deadlines, with accountability and responsibility for independent workload
  • Experience of Investment Operations (Trades, Cash and Reconciliations)
  • Experience of transaction lifecycle management
  • Excellent problem solving skills to identify, understand and address operational and technical issues
  • Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives

Preferred qualifications, capabilities and skills

  • Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
  • Self-starter with ability to learn quickly