Securities Services, Private Equity and Real Estate Services - Product Management Associate (London/Dublin)

J.P. Morgan’s Private Equity and Real Estate Services (PERES) offers high quality outsourced administration and banking services to private equity fund managers and institutional investors. J.P. Morgan enables its clients to focus on their investment strategies, whilst we support their accounting, banking, and operational functions.

J.P. Morgan’s PERES business employs over 450 highly skilled professionals in private equity fund accounting and operations in its offices in New York, Dublin, Jersey (Channel Islands), Guernsey (Channel Islands), Luxembourg, and India. J.P. Morgan has invested in a market-leading technology solution to be able to deliver services to clients in a secure, confidential environment, supported by a robust control environment and experienced operational team.

Job summary:

The successful candidate will be responsible for supporting the product management function within PERES – this includes supporting new commercial relationships, including completing client proposals, questionnaires and other due diligence, evaluating deal commercials, and supporting the launch of our clients investment funds. Additionally, they will be responsible for evaluation and identifying new product enhancements, reviewing client change requests, developing operating model solutions, and assessing the competitor landscape.

Job Responsibilities:

Working in the Product Management team, you will have a broad range of responsibilities across the regional client base, including:

• Supporting the new deal process, including evaluating client requirements, responding to RFPs, participating in client presentations, and working closely with the Sales team to manage the overall process
• Supporting the periodic review of the business P+L, including existing and new client commercials, and expenses. Holding stakeholders accountable to ensure revenue is invoiced in a timely manner
• Communication and interaction with clients on fund matters and investment structures
• Conducting competitor analysis
• Identifying and evaluating potential service enhancements, and partner with Product Development, Operations, and other stakeholders to implement agreed enhancements
• Collaborating with client onboarding and operational teams to support the successful execution of new fund launches and client onboarding
• Supporting the refining of end-to-end processes for operational delivery, and implementing change initiatives with cross-functional teams and stakeholders
• Review and evaluating client change requests
• Supporting operations teams to ensure that any new fund launch is operationally ready in advance of the launch date
• Developing complex operational solutions for fund structures through the analysis of the fund governing documents
• Reviewing and analysing data and technology usage across the PERES client base, ensuring that any deviations from the target operating model are identified and remediated
• Interacting with many JPM stakeholders across all levels – operations, sales, risk, legal, compliance etc.
• Assisting/supporting clients with special projects and requests, including resolution of issues

Required qualifications, capabilities and, skills

• Strong communication skills and attention to detail, including the ability to understand and articulate complex topics at different levels, as well as strong technical writing skills
• This is a client-facing role, so must be comfortable presenting to and interacting with external stakeholders
• Must be a team player with the ability to build a strong network across the firm, but also have the ability to work independently and identify own priorities
• Can self-source new initiatives and demonstrate innovation and problem-solving skills
• Prior experience in fund administration, fund operations, or the private equity/alternative fund industry preferred

Preferred qualifications, capabilities and, skills

• FIS Investran knowledge/experience an advantage
• Bachelor’s degree or equivalent required
• IT skills important – including MS Office and VBA. Python or other more advanced IT knowledge advantageous.