Aspire to undertake a vital position within a high-performing global team that delivers infrastructure and performance excellence. Your role will be instrumental in helping to shape the future at one of the world’s largest and most influential companies. You will be working to support and improve the biggest technology deployments on the planet.

As a Cloud Lead Infrastructure Engineer at Global Technology Infrastructure, Platform services TSE team in JPMorgan Chase, you apply deep knowledge of software development practices, application functional design and technical processes within the infrastructure engineering discipline. You will have continuous opportunities to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities

• Applies technical expertise and problem-solving methodologies in dynamic complex customer environments, leading and influencing others in their technical adoption and issue resolution across a range of technologies.
• Be able to balance the need to resolve issues quickly with the communications needs of each case - ensuring that upstream/downstream data, controls, and systems or technical implications are considered.
• Drive other platforms to architect and implement changes required to resolve issues and modernize the organization and the technology processes
  • Passionate about making sure that our clients are equipped to be able to adopt technologies, to diagnose and resolve issues for themselves
• Adds to team culture of diversity, equity, inclusion, and respect – cultivate long-term relationships across organisations
• As we are continually releasing new features, products and technologies – continually demonstrate a high aptitude for both learning and teaching
• Work in a collaborative manner as member of a 24*7 Global Team – aiming to deliver outstanding client experience

Required qualifications, capabilities, and skills

• Relevant years experience of managing *nix based systems in a scale-out environment
• Deep knowledge of one or more areas of infrastructure engineering across large distributed systems - Networking terminology, Databases, Messaging, Observability, Deployment practices, Automation, Working at Scale, Infrastructure and Application resiliency practices
• Domain expertise in specific technology and scripting languages (e.g., Kafka, Cassandra, Python, Grafana, Prometheus etc.)
• Familiarity with cloud infrastructure and multiple cloud technologies with the ability to operate in public and private clouds (Cloud foundry, Kubernetes, AWS etc.)
  • Able to demonstrate a positive track record of with working in a large distributed environment across a range of technologies - Databases – Monitoring - Messages - Telemetry – Runtime Platforms
• Bachelor’s Degree in Computer Science, Engineering, Mathematics, or other related disciplines

Preferred qualifications, capabilities, and skills

• AWS/Kubernetes certifications
• Significant programming background in any applicable language