Engagement Manager Expense and Invoice, TCG Consulting, Fully Remote (CTJ)

Who are TCG? TCG Consulting Partners is part of the Frosch/JPMC who are a global leader for strategic advisory and management services aiding leading organizations to transform, integrate global Travel Meetings, Payment and Expense (TMPE). Our patented Total Cost of Ownership across Travel, Meetings, Payment, and Expense (TCO-TMPE) is widely adopted as cornerstone to solve program maturity and enable broad spend-under-management.

TCG manages overs USD $26B in client TCO spend and has delivered successful results on more than 1,650 engagements across 164 countries on 6 continents during our 28-year history.

As a Engagement Manager, Expense and Invoicing with TCG Consulting you will participate in expense and invoice assessments, develop strategic solutions, optimize or implement expense and invoice systems, and partner in outsourced expense management programs. You will have the ability to draw conclusions from data analysis and present those conclusions to the client to enact positive change.

Job Responsibilities

• Collaborate with clients & other departments to craft domestic or global functional design requirements and translate these into application solutions
• Drive external vendor/partners to execute on domestic or global solutions
• Translate and communicate client technical product needs to internal and external partners
• Analyze and resolve non-routine and/or moderately complex operational problems often requiring research and involvement from other business functional experts.
• Advise clients on best practices and industry standards. Ability to “sell” clients on best practice standards during design phases
• Evaluate client business processes to determine ideal services and/or support required
• Recognize business process inefficiencies and provide recommendations for improvements
• Assist client with communication plans and training materials
• Maintain quality standards and work processes
• Extend knowledge and insights of current industry trends and innovations and incorporate this knowledge in services
• Join Sales Associates in discussions with prospects or clients to validate the business needs, architect the solution set and present the offering
• Conduct and validate process and needs assessments to perform tailored and effective product demonstrations either remotely or on-site at a prospect’s location
• Effectively supervise associates on assigned projects, communicate priorities, and keep track of deadlines/deliverables
• Manage a team of consultants in delivery, career growth, and performance
• Assist with responses to requests for proposals (RFP’s)
• Identify methods for reaching new clients and promoting TCG services
• Ability to travel onsite to clients as requested

Required Qualifications, Skills and Capabilities

• Extensive experience in Expense Management System (EMS) implementations, expense processing, accounts payable or consulting
• Project Management experience specifically on implementation teams
• Proven track record of delivering results and practical project management techniques
• Working knowledge of various expense management systems (Concur, Chrome River, Coupa, Workday, Oracle)
• Working knowledge of various invoice management systems (Ariba, Concur, Chrome River, Coupa)

NOTE: This is a Remote Opportunity: Flexibility to work in an environment that adapts to global client schedules is expected. Fully Remote Position (Mon-Fri, 9am-5pm flexible)

What you will get in return

If this sounds like you then just see some of the benefits below which show how committed Frosch is to looking to provide for your long term stability with personal growth and development:

• Salary depending on experience
• 35 hour working week
• 27 days annual leave + statuary holidays
• Pension
• Life assurance
• Private medical care
• Business Travel Insurance
• Employee Assistance Programme
• Employee referral bonus scheme
• Discounts in many major shops, online retailers and gyms