As a Senior Product Associate in the Global Liquidity & Account Shared Services (GLASS) Product Development, which sits within the J.P. Morgan Payments Liquidity & Account Solutions team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities:
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Use your learnings and proficiency in data analytics and/or visualization techniques (e.g., SQL, Alteryx, Tableau) to create compelling prototypes that is not only user-friendly and aesthetically engaging, but also produces results validated with users
- Implement agile product delivery program with focus on developing data platform solutions and delivering key data use cases for Payment’s business, namely the expansion of Sales Analytics and Product Insights
Required qualifications, capabilities, and skills:
- Able to demonstrate previous experience or equivalent expertise in product management or a relevant domain area and knowledge of Business Intelligence Tooling
- Proficient knowledge of the product development life cycle
