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Marketing Project Manager

JP Morgan

Location: United Kingdom

Job Type: Full time


Marketing Project Manager – PME

Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to revolutionize mobile banking by creating seamless digital journeys that our customers love. We deliver a wide range of projects across multiple product areas, supporting product, marketing, and operations to resolve complex problems and enable delivery in cross-functional full stack development teams.

Our Delivery Team is at the heart of building this new venture, focused on enabling the speed of delivery to market of new products and initiatives. We take on responsibility for removal of impediments, whether it’s co-ordination with another team, getting a decision from a stakeholder or ensuring the team remained focused on the product vision. All our projects are Agile with integrated teams of creative and technical specialists.

Our Delivery Team is made-up of delivery managers who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on an exciting new venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.


The Marketing Project Manager role is for an experienced, disciplined, delivery-focused, and pro-active professional who has demonstrated execution of a digital product business in a scaled agile delivery framework. You’ll be working with marketing teams responsible for delivering products across Europe. You’ll also be supported by a Senior Delivery Lead who will be oversee the Marketing & Growth Tribe.


  • Managing and optimizing the marketing operational and product feature roadmap to ensure customer value is delivered in line with the overall business and program objectives and timelines
  • Hosting regular sprint synchronization meetings between the squads to manage and track the inter-squad and tribe actions and dependencies
  • Resolving blockers to feature execution by facilitating resource prioritization or identifying mitigation options
  • Facilitating change management and associated impacts on plans and release to production
  • Enabling decision making by engaging appropriate stakeholders
  • Managing, tracking and escalating risks and issues to the plan
  • Drive continuous improvement through the review of delivery metrics and reports with the marketing chapter leads to facilitate optimization of performance and planning
  • Report on sprint delivery and accomplishments with the Product Owner and Product Managers
  • Influence Squads to adopt Agile practices and improve ways of working with pragmatism
  • Work with Vendor Delivery Managers and Product Managers to ensure key vendor dependencies are in plan and tracked
  • Ensure that the program governance, standards and best practices are followed in line with the program management and execution chapter
  • Contribute to the overall program plan reporting on the progress on the marketing tribe
  • Engaging with other (PME) Delivery Managers to ensure internal dependencies and timelines are tracked
  • Enable continuous improvement and high quality outcomes through the application of Agile methodologies, as well as analysing and improving the squads by acting on metrics

Skills/ Qualifications should include:

  • Experience in marketing program management ideally delivering digital banking products to customers eg campaign management, creative development etc
  • Delivered a range of digital products to customers using Lean/Agile methodologies, including with Kanban
  • Supported multidisciplinary teams that have included marketing, designers, testers, developers and product managers
  • Ability to switch between diving into details and creating the big picture
  • Ability to prioritize and multi–task within tight deadlines
  • Managed and worked within budgets and time-pressured environments
  • Used delivery data to forecast key deliverables and communicate a project’s status clearly with senior clients and stakeholders
  • Proactively spotted risks to delivery and helped teams mitigate them
  • Strong interpersonal and influencing skills with experience in managing senior stakeholders
  • Proficient user in Atlassian and Microsoft suite of applications – Jira, Confluence, Excel, PowerPoint, Project

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.

J.P. Morgan is an Equal Opportunity Employer.