UK Credit Cards Acquisition and Line Management - Vice President

As the UK Credit Cards Acquisition and Line Management VP in our Credit Strategy team, you will be defining, refining and overseeing the execution of credit risk management mandates and credit strategies, including requirements to ensure robust credit controls are in place, for the launch of our first Chase credit card product in the UK, with work continuing at pace thereafter, as the portfolio grows and with new products, features and customer segments being launched.

You will leverage your experience of credit card credit strategy, operations and regulations, alongside a strong oversight and monitoring mindset, to make informed strategy optimisation decisions and risk assessment recommendations intended for the management of credit risk exposure. This is an influential role working closely with colleagues in other Risk Management teams, Product, Marketing, Finance, Operations, Legal, Compliance, Core Banking and Technology to create world class credit strategies and capabilities.

If you are intellectually curious and have a passion for facilitating the process of seeking out, applying and managing credit cards for a new digital bank that is pushing customer experience boundaries via new technology and digital solutions, you may be the perfect fit for our team.

Job responsibilities

• Responsible for all credit granting decisions (new applications, credit line increase, cross-sell, limit re-underwriting) for credit card products from a credit risk perspective - this includes analytics, strategy, and capabilities, across creditworthiness, indebtedness and affordability decisions
• Partner with 1LOD product owners to support new customer acquisition and existing customer profitable growth; including pre-approval with affiliate partners, and usage of new data, such as Open Banking, Internal Chase relationship data, bureau data, to drive incremental approvals
• Understand cross functional dependencies between 1LOD product owners and Credit Strategy to support and challenge product development in line with risk appetite, FCA responsible lending and consumer duty
• Ensure control, compliance, and operational risk mitigation in all credit strategy processes and partner with 1LOD to ensure platforms, products and services are seamlessly integrated into delivering effective execution of credit strategy decisions; being able to articulate the impact of risks and issues on the business function if they are not
• Drive deep-dive analytics on credit strategy effectiveness and partner with the Modelling team to enhance economic logic that supports core risk management decisions
• Actively participate at Credit Forum and Risk Committees as required by ICB and Firmwide Governance and Risk Management Framework; plus regulatory updates
• Ensure all credit strategy implementation is assessed and delivered according to relevant Change Governance, and that requirements are collated, documented and well understood by all delivery partners, including ways to monitor the new process to ensure they work as intended

Required qualifications, capabilities and skills

• Deep expertise in credit risk management at financial service company, preferably with knowledge of consumer credit card lending or risk capabilities
• Experience leading teams responsible for analytics, strategy implementation and process management
• Strong analytical skills and an innovative approach to solving both practical and theoretical problems
• Intellectual curiosity, adaptability in a dynamic environment, and ability to reinvent processes and infrastructure relevant to a digital platform and digital consumer
• Ability to build strong working relationships, operate across cross-functional teams, and influence colleagues to lead change
• Ability to communicate and interact effectively with all levels in the organisation as well as with external partners
• Enthusiastic, self-driven individual with proactive approach to learning, identifying emerging industry trends, and generating innovative solutions

Preferred qualifications, capabilities and skills

• Experience of how to perform data extraction, manipulation and analysis in a programming language is a plus (such as SQL, Python)
• Able to work effectively in agile environments, delivering value whilst managing and adapting quickly to fast paced change