Global Shares - Implementations Analyst

Job Responsibilities:

• Implement and manage a portfolio of Companies operating employee share plans within a team framework
• Interact with customers/clients on operational transactions related to their share plan program and execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving
• Organise, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk while assisting with data analysis and data conversion projects
• Assist in identifying new system tools and enhancements to existing systems
• Implement projects to enhance business operation as well as act as a point of contact for Client Accounts during the implementation phase
• Create and maintain excellent relations with key business partners
• Identify innovative client solutions and support internal activity as well as assist with IT Support e.g. Single Sign On features / Reporting Module enhancements

Required qualifications, capabilities and skills

• Excellent communication skills
• Proven numeric, financial analysis, documentation and procedural skills required
• Excellent computer skills including Microsoft Excel and Word
• Demonstrate commercial acumen with an ability to be innovative & pro-active
• Ability to prioritise and adhere to tight deadlines

Desired qualifications, capabilities and skills

• Third level degree in Business/Finance or equivalent experience preferred
• Experience in Share Plan or similar industry desirable but not required