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EMEA Team Travel Support, Frosch

JP Morgan

Location: United Kingdom

Job Type: Full time


If you enjoy providing a first class service then this role will be for you.

As a Team Travel Support Specialist in FROSCH (CTJ) you will utilise your Sabre skills for ticketing fulfilment functions and other travel management functions. You will support a team of Travel Consultant’s to ensure we are providing a first class service to our clients.

Job Responsibilities

  • You will assist with Focus/Advantage ticketing and fare calculations, markups and invoicing to ensure successful integration of Net Fare program throughout booking process
  • Assist corporate account teams with an array of administration duties
  • Ensure that client travel policies are consistently followed and documented
  • Assist corporate client teams with tasks including but not limited to small groups, hotel upgrades for VIP clients, verify information accuracy on client reports, and faxing
  • You will facilitate client support with a high degree of initiative, confidentiality, and professional demeanour
  • Respond to internal and external client’s needs and issue resolution with excellent communication and follow up

Required Qualifications, Capabilities and Skills

  • GDS experience on Sabre required (required to pass a sabre test)
  • Consistent demonstration and application of best practices within the Travel industry
  • Standing knowledge of worldwide destination
  • Ability to multi-task, pro-actively resolve problems independently, and work well under pressure
  • Previous experience working within a travel management company