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Business Analyst - Payments Technology

JP Morgan

Location: Greater London

Job Type: Full time


Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the centre - all in an environment that nurtures skills and helps you realise your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.

As a Business Analyst at JPMorgan Chase within the Payments Technology Team within the Strategy and Growth Office, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world

Job responsibilities:

  • In-depth analysis of complex initiatives, producing documentation and defining business requirements
  • Use knowledge of the various SEPA clearing schemes and SWIFT network to write appropriate work packages for the Engineering team
  • Create user stories and acceptance criteria
  • Use technical expertise and knowledge of process modelling to help manage change with partnership from stakeholders, make judgement calls on what level of documentation/analysis is appropriate to each project
  • Support implementation and testing, including operational set-up and training where required
  • Collaborate with Process Engineering, Operations etc to ensure the right process flows, procedures, training materials, etc are in place in good time
  • Product requirements gathering and writing
  • Participate in defining operating model, procedures and R & Rs for management of the connected payment schemes
  • Assist with the running of Agile ceremonies, e.g. DSUs

Required qualifications, capabilities and skills:

  • Experience working as a Business Analyst on European / UK clearing schemes
  • Knowledge of financial messaging e.g. SWIFT MTxxx, ISO20022
  • Exposure to some payment types / schemes e.g. SEPA, FPS, Cross Border and connectivity models used for them
  • Strong understanding of payment operations
  • Comfortable working with financial grade APIs

Preferred qualifications, capabilities and skills

  • Experience working with directly with clearing and settlement mechanisms (CSMs)
  • Project Management / Delivery qualifications e.g. Prince2, Agile
  • Knowledge of the external transaction banking landscape, key players (inc. banks, PSPs, fintechs, vendors), legislative environment (Open Banking, PSD2/3 etc)
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