As a Technology Support II team member in Commercial and Investment Banking (CIB) Technology - Markets Technology team, you will ensure the operational stability, availability, and performance of our production application flows.If you are passionate about technology and enjoy working in a dynamic environment, this role is for you. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone can thrive.
Job Responsibilities:
- Manage production processes to ensure efficiency and quality.
- Monitor environments and address issues to improve operations.
- Collaborate with teams to implement solutions and improvements.
- Communicate effectively with stakeholders to resolve challenges.
- Build strong relationships to enhance service delivery.
Required qualifications, capabilities, and skills:
- Bachelor's degree in STEM or related field, or equivalent experience.
- Experience in technical support or similar roles.
- Strong communication skills and ability to work well with others.
- Willingness to learn and adapt to new challenges.
- Passion for technology and innovation.
Preferred qualifications, capabilities, and skills:
- Experience in financial services or investment banking.
- Familiarity with tools like Python, Unix, SQL, Geneos, Splunk, Dynatrace, Grafana.
