Regulatory Standards Manager

About the Role

LV=GI have a fantastic opportunity to join our family of talented people in the Compliance and Risk teams as Regulatory Standards Manager.

The role will be working 35hrs a week but for the right applicant we can also consider a reduced working or condensed working pattern which can be discussed at interview.

You will be based in the office a minimum of 2 days a week with flexibility on the remaining 3 days. The role can be located at Bournemouth or Croydon but for the right applicant we can also consider an alternative LV office location.

You will review, assess and communicate promptly and clearly all changes relating to compliance and regulation to the relevant areas of Allianz Personal and to work alongside the business to implement required changes.

You will act as technical compliance lead on relevant change projects and be the subject matter expert on compliance for all Allianz Personal queries.

You will act as a technical referral, point for the Allianz Personal Regulatory Standards team providing clear guidance and advice on all regulatory matters.

About You

You will have experience in a Compliance or Regulatory role within a regulated Financial Services company with General Insurance knowledge desirable. Compliance or Insurance qualifications advantage with knowledge of FCA rules and guidelines

You will have excellent written or verbal communication skills with the ability to explain complex or technical information in a simple way and when required the ability to Influence, negotiation.

You will have experience of leadership and management of people with the willingness to lead, motivate and inspire others to achieve their full potential.

You will be able manage relationships with stakeholders and external customers driving process improvements.

The Details

Ensuring a Compliant General Insurance business

• Review Horizon Scanning publications from Allianz Compliance, distribute to business areas it applies to and assess impact to the business.

• Assess impact of change on Allianz Personal and identify all impacted areas balancing the need for change with the commercial objectives of the business;

• Provide clear communication of changes, the expected impact and actions required as a result for distribution to senior management, change teams and business areas;

• Provide clear, concise guidance and advice to Allianz Personal and act as technical referral and escalation point to the Regulatory Standards team;

• Proactively provide support and guidance and challenge on all new schemes, projects and internal policies to ensure Allianz Personal meet all regulatory requirements and applicable legislation.

• Contribute to the development of Allianz Personal business processes and policies by identifying areas of weakness and advising on areas of improvement.

• Acting as Allianz Personal Business contact for Allianz Compliance Monitoring team, providing key documents and information to assist with their monitoring reviews. Liaising through various stakeholders to support compliance requirements of the monitoring review.

• Manage key stakeholder relationships.

• To have oversight of Regulatory Standards written policies and processes, ensuring they remain relevant and current.

• Act as Technical Compliance lead on change projects providing compliance advice and guidance in relation to regulatory requirements and highlighting any potential risks to Allianz Personal

• Provide updates to Head of Regulatory Standards on business developments

• Provide business and regulatory updates to monthly team meetings

• Have oversight of the Gifts and Hospitality Policy and logging database.

• To carry out regular monitoring of records and provide challenge to the business as well as escalation of any issues. Provide half yearly MI to Allianz Compliance.

• Provide ongoing support and advice to Allianz Personal business areas to comply with the Gifts and Hospitality Policy.

• Provide ongoing mentoring, training and support to the Regulatory Standards team to assist with team self-development.

• Attend and actively contribute to discussions within Allianz Personal committees. Providing regulatory advice and independent challenge where required.

• Handle queries consistently and in a timely fashion, providing good quality independent advice. Sharing any best practice and knowledge with Regulatory Standards team as necessary.

• Assist in developing and implementing an effective compliance culture throughout the business, including all aspects of Conduct Risk by helping the business understand the consequences of their actions, providing clear consistent compliance advice, and working with key stakeholders to develop a customer outcome focused approach.

• Identifying and making sure any compliance risks are recorded, providing regulatory and conduct risk advice for other 1st line risk business areas. Attending 2nd line risk meetings as appropriate.

• Maintain close relationships with other business support areas to promote engagement and consistency between departments.

• Attend monthly Allianz Compliance meetings as appropriate to discuss ongoing regulatory matters.

• Quarterly gathering and reporting of CPD data to Allianz Compliance.

Line manager Responsibilities

• Regular 1-2-1 reviews, Mid and full year reviews for direct reports;

• Setting objectives, with regular reviews of performance throughout the year;

• Assisting with personal development including provision of training sessions and coaching as required;

Collaboration within Allianz Personal

• Provide training where necessary on regulatory issues

• Liaise with Regulatory Standards team to ensure consistent approach to compliance and changes required

• Deputise for Head of Regulatory Standards, acting as decision maker for team as required;

Personal Development

• Take responsibility for own personal development with regard to all aspects of relevant legislation and rules with a view to developing into a rounded compliance professional.

• Keep up to date with industry knowledge to ensure appropriate competency levels are maintained, in order to comply with CPD requirements.

• Help develop all team members with regard to all aspects of relevant legislation and rules and to ensure that all team members become rounded compliance professionals;

About the Rewards

This role is a Band C in the LV= Structure. To find out more about our bands, click to view our FAQ page here. We want you to love what you do that’s why we’ve put together a benefits package that recognises and rewards a job well done.

We’ll give you:

• Flexible working opportunities – many of our employees job share or work part-time, flexi-time, or compressed hours. Our new hybrid working model now offers all employees the option to work from home 3 days a week and 2 days in the office.

• 30 days' holiday, with the option to buy up to 2 additional days

• An excellent pension plan (please click here to read more about it)

• An annual bonus scheme based on company and personal performance

• Private medical insurance which you can upgrade to family cover

• Other flexible benefits including discounted retail vouchers and dental insurance

• 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance

To find out more about our benefits and rewards, please click here.

LV= is an equal opportunities employer who values a diverse and inclusive workplace. We recognise that people work in different ways, and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their true self to work. We are committed to creating a diverse workforce, we accept applications from everyone regardless of your background, beliefs, culture, gender identity, ethnicity, sexual orientation, disabilities and long term health conditions

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