Underwriting Regulatory Risk & Governance Manager

Liverpool Victoria General Insurance Group

Location: England

Job Type: Not Specified


A new role has arisen for an Underwriting Regulatory Risk and Governance Manager to lead and manage our team of Underwriters.

This is a hybrid role working from either our Croydon/Bournemouth offices.


Embed a best in class regulatory and governance framework across underwriting, coordinating activity across AZH to ensure alignment.

Review regulatory horizon scan to identify and flag threats and opportunities to senior management.

Ensure practical and pragmatic responses to required changes as a result of these developments, and ensure these are embedded across underwritings day to day activity.

Coordinate team activity, create plans of activity and systematic reviews to ensure that the framework provides value and functions properly.

Take ownership of the underwriting risk and control framework and to oversee the end to end governance framework within underwriting, to minimise exposure to regulatory risk.

Take responsibility for embedding best practice risk management into the teams day to day activity, acting as a subject matter expert for regulatory issues, providing a steer to members of the underwriting team and other parts of the business.

Be the underwriting point of contact for enquiries and requests from the regulators and to manage the relationship with other key business stakeholders to ensure positive outcomes.

Coordinate underwriting activities in response to regulator reviews and requests for information, including managing input from multiple functional areas and working with them to resolve issues.

Proactively liaise with industry bodies to ensure alignment of regulatory responses.

Regularly engage senior stakeholders, including GI Exec, to keep them abreast of progress with regulatory activities and to manage their expectations

Oversee the preparation of regulatory reports or other materials for senior management forums, including the GI Exec and Customer Conduct Committee.

Define GI policies and change implementation plans relating to regulatory issues to ensure business compliance.

Oversee monitoring of market and regulatory developments to identify threats and opportunities for the business, providing insight and recommendations.

Maintain close engagement with senior colleagues from Risk, Compliance, Public Affairs, Pricing, Operations and Broker to ensure a joined up AZH approach to regulatory issues.

Lead project work streams and collaborate closely with senior colleagues of all levels across functions to ensure timely delivery of critical regulatory initiatives.

Manage and motivate a team of underwriters, coaching them (and other colleagues) to develop their regulatory knowledge and their leadership behaviours.

Lead underwriting on any internal or external audits – from start to conclusion of actions

Knowledge, Skills and Qualifications

Regulatory, Governance or risk management experience

Ability to manage Exec level and external stakeholders

Drive to deliver with the ability to do so through others

In-depth understanding of the GI market and regulatory regime

Strong influencing skills and diplomacy

Excellent relationship management skills

Uses initiative and able to manage multiple complex priorities with tight deadlines

Excellent communication skills, including reports, presentations, and letter writing

Proactively identifies opportunities or risks and generates innovative ideas for improvement

Collaborative approach and can do attitude

Strong analytical skills and attention to detail

A calm, credible and reliable presence

Ability to balance customer and business needs

Experience of Direct sales channels

People management and coaching

Experience of managing audit activities

Relevant professional qualification preferred but not essential, eg ACII

Why Work for Us?

Exciting things are happening at LV=General Insurance (LV=GI). Having recently become part of the Allianz family, we’re proud to be one of the largest personal insurers in the UK.

Driven by our pride and passion, we will always do the right thing to inspire trust in our people and our customers. That’s why we’ve made it our mission to become Britain’s best-loved insurer, by helping people look after what they love.

About the Rewards

This role is a Senior Associate cluster in the LV= Structure. To find out more about our clusters, click to view our FAQ page here. We want you to love what you do that’s why we’ve put together a benefits package that recognises and rewards a job well done.

We’ll give you:

Flexible working opportunities – many of our employees job share or work part-time, flexi-time, or compressed hours. Our new hybrid working model now offers all employees the option to work from home 3 days a week and 2 days in the office.

30 days' holiday, with the option to buy up to 2 additional days

A competitive pension for which LV= will pay twice the amount you pay, up to 14%

An annual bonus scheme based on company and personal performance

Car Allowance

Private medical insurance which you can upgrade to family cover


Other flexible benefits including discounted retail vouchers and dental insurance

25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance

LV= is an equal opportunities employer who values a diverse and inclusive workplace. We recognise that people work in different ways, and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their true self to work. We are committed to creating a diverse workforce, we accept applications from everyone regardless of your background, beliefs, culture, gender identity, ethnicity, sexual orientation, disabilities and long term health conditions

Here at LV= we always love to hear from great people, so don’t forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook

You’ve got this!