About the Role
At LV= General Insurance (LV= GI), we go above and beyond to help our millions of customers look after what they love. Putting our people first, and our customer at the heart of everything we do, we’ve made it our mission to become Britain’s best-loved insurer.
Having joined the Allianz family, we’re proud to be one of the largest personal insurers in the UK.
Our purpose is ‘We secure your future’ for our employees, our customers and the wider society. This sits at the heart of our business.
About Your Opportunity
We have a fantastic opportunity on an 18-month fixed term contract to join our family of talented people in the GI Product Management Change team as a Claims Product Owner.
As a Claims Product Owner, you will be responsible for the delivery of features, user stories & NFRs across a number of claims systems for GI, within the agreed timeframe.
The Claims Product Owner will use the agile methodology where appropriate.
Where agile, the Claims Product owner will work with the Scrum Master and other team members, will have responsibility for delivery of user stories, acceptance criteria, business benefit as defined by the GI and claims portfolio strategy, vision and roadmap. Where appropriate and necessary for effective delivery the Claims Product Owner will work and co-ordinate with Product Owners and others in other Agile Release Trains such as Digital, Direct, Broker and Data Science.
The Claims Product Owner will have a key focus on delivering quality development and will usually support 1 agile team, maximum of 2.
Your focus:
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To own the end-to-end co-ordination, management and delivery of feature backlog and user stories ensuring the realisation of customer and business value.
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Maintain the feature backlog with input from the relevant technical teams and other key stakeholders. Prioritise the backlog, including user stories, defects and enablers. Prioritise based on value, time and other dependencies determined during planning.
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Review and prioritise the backlog as part of the overall planning stage, considering dependencies with other product owners both in Claims and as necessary in Digital, Direct, Broker etc. During the planning session with other product owners, be the source of story detail and priorities and take responsibility for agreeing the plan.
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Take sole responsibility for accepting stories as done and ensure that each story meets the acceptance criteria and meets the definition of done.