Technology Specialist - Business Applications

Microsoft UK

Location: Reading

Job Type: Full time

Posted

Perfection not required
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Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness, and sky's-the-limit thinking -- a cloud-enabled world.

At Microsoft we have unique capabilities to meet the needs of both individuals and organizations. We care deeply about taking our ideals and vision around the globe, and to make a difference in peoples' lives and organizations in all corners of the planet. Our mission is to empower every person and every organization on the planet.

Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join a team that is at the leading edge of Innovation at Microsoft?

The reinvention of business processes is a growth engine for Microsoft cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.

Responsibilities

The Technical Specialist role is the ideal place to leverage your passion for being a member of a Business Applications sales team that is bringing true digital transformation to customers.

You will be a technically intense workload expert within the Microsoft enterprise sales organization working with our most important customers. You play a key role in the total sales cycle by helping them with their end-to-end business transformation needs through envisioning, designing and demonstrating solutions mapped to business value within the area of your workload expertise. Executing with excellence you will collaborate across the sales opportunity journey with the Business Applications sales team, Microsoft partners and ISVs, other Technical Specialists and our Customer Success team.

What you'll be doing everyday:

Solution Engineering

  • Uses knowledge of customer context, portfolio expertise, and technical and industry knowledge to build credibility of Business Application solutions.
  • Ensures technical wins for Business Applications and adjacent technologies by leading technical discussions with customers.
  • Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center [MTC] [MTC], demo sites, virtual sites) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.

Solution Design and Proof

  • Demonstrates and oversees solution demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions) of products, services, and integration through sales engagements.
  • Leverages partner/customer teams as needed to prove capabilities and integration into customer environment.
  • Presents architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.
  • Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs.

Education

  • Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
  • Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities.
  • Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.

Scale Through Partners

  • Engages in partner by acting as liaison between the partner and customer and facilitating demo & proposal development with partner resources and processes throughout the course of the opportunity.

Qualifications

Preferred Qualifications

  • Technical pre-sales or technical consulting, or related experience OR equivalent experience.
  • Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
  • Demonstrable leadership experience in either technology solutions, consulting, or cloud architecture focused on ERP or CRM solutions.
  • Strong understanding of ERP or CRM solution market trends and value proposition.
  • Technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
  • Candidates should be experienced in implementing, customizing, operating, maintaining and/or troubleshooting Cloud Based ERP or CRM environments, ideally across multiple industries.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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