HR Shared Services Administrator

Mott MacDonald

Location: England

Job Type: Full time


Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees?

We have a full time vacancy available within our fast-paced HR Shared Services team which we are excited to recruit for.

Our HR Shared Services Administrator can be based in our newly refurbished Glasgow office with an expectation to travel at least once a month to the other location for team meetings/training events - we do enjoy bringing the full team together!

Our Glasgow office is located within the city centre and is easily accessible by car and train.

As part of the HR Shared Services team, you will have exposure to the full scope of an employee's lifecycle. Both of our office locations offer ample opportunity to work alongside other members of our HR community which naturally will maximise your exposure to HR.

We are looking to fill this role quickly so encourage early applications as interviews will commence as soon as possible.

This is an excellent opportunity to take your first step into our HR team at Mott MacDonald.
Role and responsibilities:

  • Case Management through the Mott MacDonald MyHR system
  • Cases will include requests such as: reference requests, contractual changes, maternity, paternity, shared parental, resignations, new starter, probation etc
  • To gain knowledge and understanding of the processes within the HRSS team
  • To answer calls into the HRSS team in a timely manner
  • To become familiar with the requests that come through to the HRSS inbox and gain an understanding of how to process
  • Processing accurate information within the HR systems
  • Reporting - to complete actions required for monthly / ad-hoc reports such as QA, payroll reports, starters/leavers, long service awards
  • Provide support when requested for other ad-hoc tasks/projects
  • Monthly 1-2-1s through Connect People

Desirable skills and experience:

  • Strong administration background
  • Customer experience
  • Working in a process driven environment
  • Experience of Microsoft packages: teams, excel, word etc
  • GDPR knowledge and understanding
  • Experience in using Service Now/ handling a busy inbox

How to apply

To apply for this role, please complete our 15-minute application via our website. Our talent acquisition coordinators aim to provide feedback within 5 working days with the outcome of your application. More information about our application process can be found here. If you have any questions regarding your application or the role, please reach out to the dedicated recruiter listed who will be more than happy to help.

We offer some fantastic benefits including:

  • Pension matched up to 7%
  • Life insurance
  • An annual professional institution subscription
  • Continuous development opportunities - because we want you to thrive
  • Agile/flexible working - because life isn't 9-5
  • Enhanced parental leave; shared parental leave policies - for parents and care givers
  • Annual bonus scheme
  • Flexible benefits that suit you, including ability to buy/sell annual leave entitlement, cycle to work & interest free season ticket loans
  • Wellbeing support including access to an independent Employer Assistance Scheme, wellbeing champions and access to learning and support resources
  • Access to our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability and parents/carers communities
  • The opportunity to make a difference; learn more about our social outcomes

Equality, diversity and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can assist.

You’ve got this!