EMEA Employee Relations & Compliance Manager

Okta, Inc.

Location: Greater London

Job Type: Full time


Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Opportunity

We are currently seeking an Employee Relations & Compliance (ER&C) Manager to be a part of our ER&C organization and support the EMEA (Europe, Middle East, and Africa) region. This role will provide region-specific support in the following areas: internal investigations, compliance, performance management, alternative dispute resolution (ADR), training, and data analytics. This role will collaborate closely with the People Business Partners (PBP’s), Legal, Ethics & Compliance, and Audit teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns.

What you’ll be doing

  • Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies.
  • Conduct prompt and thorough investigations into sensitive employee relations issues, including discrimination, harassment, and retaliation concerns, and make objective recommendations based on findings.
  • Establish and support a regionally specific formal performance management process in partnership with leaders and regional PBPs to ensure alignment with core values and compliance with local law.
  • Thoroughly document investigative and performance management efforts internally using case management systems.
  • Participate in the development, management, deployment, and facilitation of ER-related training.
  • Partner with team members throughout the People & Places organization to communicate and educate on policies, procedures, and compliance.
  • Ensure regional compliance needs are effectively prioritized, roadmapped, and addressed - including new country launches, policy requirements, employee contract changes, government reporting, right-to-work, and other miscellaneous compliance requirements (e.g. EU Pay Transparency Directive, EU Timekeeping Directive).
  • Foster effective partnerships with business leaders, Employment Legal, Ethics & Compliance, Internal Audit, People Analytics, OktaU (Learning and Development), BT, and Security.
  • Coach PBP’s and leaders on how to appropriately manage and resolve complex ER issues including performance management and interpersonal issues.
  • Support Okta’s leaders and PBPs with position elimination matters, providing recommendations and guidance in line with Okta’s established guidelines.
  • Assist PBPs and business leaders with understanding ER&C case data, trends and insights in the investigative and performance management spheres.

What you’ll bring to therole

  • Strong ability to manage a high volume of complex work including a variety of investigations, performance management cases, and compliance related project work
  • Ability to navigate ambiguity within a fast moving and changing environment
  • Project management experience or experience as a key project contributor
  • Ability and willingness to support work in a variety of time zones and regions as needed
  • Demonstrated ability to work effectively in a team environment, collaborate cross-functionally, and influence cross-functional partners and business leaders
  • Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence
  • Remains respectful and empathetic when confronted with difficult and uncomfortable employment situations
  • Able to handle confidential information in a mature and professional manner
  • Ability to work autonomously within the framework of Okta’s existing policies, procedures, and guidelines.
  • Ability to use independent judgment, reasoning and analysis, problem-solving skills and creativity in helping the business solve complex problems

Basic Qualifications:

  • Bachelor’s degree
  • Minimum 5+ years of relevant employee relations experience, focused on ER investigations, employment legal, performance management, compliance, and/or other applicable HR experiences
  • Solid understanding of EMEA regulations and employment requirements
  • Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity
  • Demonstrated sound judgment and experience assessing and mitigating risk
  • Experience with data analytics in support of organizational health

Preferred Qualifications:

  • Working experience with ServiceNow, Workday, and Google Workspace
  • JD or work equivalent experience prefer

Okta is an Equal Opportunity Employer.

What you can look forward to as an Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

You’ve got this!