Location: North Lanarkshire
Job Type: Full time
Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.
Continually review the road schedule in the light of information regarding customer priorities and requirements. Maintain regular contact with Contract Managers to keep up to date with customer demands. When problems with deliveries occur, ensure customers are notified promptly and dealt with politely and courteously. Resolve customer problems as a matter of priority.
Supervise the Drivers and Sub Contractors, setting clear standards and monitoring performance to ensure standards are maintained.
Deal with discipline and performance problems promptly and in liaison with the Road Transport Manager.
Maintain regular contact with the Drivers and Sub Contractors to ensure the daily schedule is running smoothly and that deliveries and collections are being made in good time. Keep up to date with whereabouts of Drivers.
When necessary use hired road fleet resources to meet customer requirements and assist the Road Operations Manager in ensuring costs for hired resources are kept to a minimum.
Prepare the drivers start times and ensure overtime worked is kept to a minimum.
Communicate with the Road Operations Manager to identify commercial opportunities in the area.
Maintain contact with customers and Freightliner Limited staff to ensure terminal and regional staff are aware of customer needs and special requirements. Maintain good customer relations through regular communications.
Ensure that all road movements are carried out in conjunction with customer requirements, predicting potential risks with regular contact with drivers in regards to late runners.
Maintain accurate communication with Customers, Contract Managers and Customer Services regarding progress of jobs, container numbers, demurrage claims, and in particular, late runners in accordance with company procedures.
Ensure that drivers are advised of specific customer and job requirements.
Ensure containers from out based depots are set up to cover nights/followings day’s business.
Ensure all legislative requirements are met with regard to driver’s hours on duty and dangerous goods movements etc.
Adhere to a shift roster system that covers the hours that business dictates.
Undertake other duties as directed by the Road Operations Manager commensurate with your post.
We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.
In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team