Philip Morris International UK

Location: Greater London

Job Type: Full time

Last updated

Be brave, not perfect.
- Reshma Saujani

At PMI, we’ve chosen to do something incredible.
We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.


PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation.

Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with cutting-edge technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative. If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career.

Digital at PMI is dynamic, diverse, and disruptive. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business.

Joining the OCDIO

In IT, the Office of the Chief Digital & Information Officer (CDIO) is a small, nimble, expert team, composed of multiple sub streams. The team’s main purpose is to run the business of IT, lead the IT strategy & transformation and connect the dots across platforms on behalf of the CDIO.

When you join this team, you will work closely with the IT leadership and get early-stage visibility to the PMI strategy evolution; aligning the IT/digital strategy to the last mentioned, looking after the function’s sourcing, project investment portfolio, communications, people learning and development; as well as HR & Financial tracking & planning partnerships.

What’s the purpose of this role?

  • The Senior Copywriter – IT & Digital will serve as the senior content creator for the IT Communications Team. In this role, you will help refine our IT narrative, establish a messaging framework, create a robust content pipeline, and craft success stories that galvanize our culture and highlight IT’s partnership role in advancing PMI’s vision of a smoke-free future.
  • The Senior Copywriter will play a key role in PMI’s IT Communications team during a pivotal moment for the company as the CDIO and IT leadership team accelerate an operational and cultural transformation within Technology. In collaboration with communications team members and technology subject matter experts, you will help drive content that engages internal and external audiences on business successes, showcases senior leadership and executive though leadership, and highlights transformation initiatives and other matters of importance.
The Senior Copywriter will help to build stakeholder support for critical initiatives by marshalling facts, analyzing sensitive and complex materials and translating this information to help audiences understand PMI IT’s mission, objectives and strategy.
  • The Senior Copywriter reports to the Head of Communication – IT & Digital and directly manages a Communications Specialist/Relationship Manager, providing guidance and coaching to grow their leadership and content creation skills.

Where we See This Role Going

  • You will help to grow our IT communications capabilities and become an integral component of the Office of the CDIO
  • You will also have the opportunity to engage with senior technology and business leaders from across PMI.
  • While we see this role expanding within the function and company, in general, we’re looking for a clear willingness to learn new processes and technologies from day one that will be critical as we seek to remain agile and innovative.

Your day-to-day

  • Become part of a high-energy, hardworking, and close-knit team that values teammates who can anticipate what needs to get done and act accordingly. We bring a persistent client service attitude to our work, strive for creativity and excellence in everything we do, and importantly, maintain a good sense of humor.
  • Support the communications team in coordinating a consistent and compelling corporate narrative across a large, complex organization.
  • Wear the many hats of a content specialist – including researching, writing, editing, proofreading and packaging.
  • Create a strong content pipeline for all established and planned channels including intranet, webcasts, newsletters, and podcasts.
  • Support senior leadership, including the CDIO, in articulating their strategic plans for PMI IT. This includes assisting with crafting speeches, talking points, blogs and op-eds and other thought leadership.
  • Monitor industry and business news, including on social media, to ensure that content is fresh, relevant and positioning PMI at the forefront of trends.
  • Manage content planning, development, and amplification in coordination with the team, and work with stakeholders internally and externally to obtain, develop and approve content.
  • Partner closely with the team to inform and advise on both ongoing communications work and areas of opportunity.
  • Lead and coach a junior staffer, developing their ability as a content creator.

  • 6+ years of experience working as a technology journalist or technology communications content creator.
  • Deep experience with technology subject matter including understanding of current and future trends (e.g. Cloud, AI, IoT, Data, Digital, Cybersecurity)
  • Intellectually curious and demonstrates superior writing, editing and research skills, with an obsessive attention to detail.
  • Excellent organizational, project management, and relationship management skills.
  • Possess the ability to work independently demonstrating integrity, maturity, dependability, and a positive professional attitude.

Critical Competencies:
  • Written Communication
  • Verbal Communication
  • Project Management
  • Relationship Building
  • Results Orientation
  • Strategic Orientation

Who are you?

  • You are a skilled journalistic writer with a solid understanding of technology topics and trends.

What is needed to succeed in this Role?
  • Thinks creatively, approaches communications from new angles and has an instinctive distaste for wordiness, corporate jargon, and flat prose.
  • Ability to learn complex technical and business topics quickly and translate them into compelling narratives.
  • Dedicated team player with strong relationship management skills and can motivate others to contribute.
  • Thrives under pressure and can manage multiple projects in a fast-paced, deadline-oriented environment.
  • Comfortable with multi-channel storytelling, including digital and social media.

What’s in it for you?

There are many IT Organizations out there, so why should you join ours?

We believe PMI IT’s true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people first organisation committed to providing you with first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us:

  • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and remote working options to ensure you have the best work-life balance possible
  • Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and business acumen. The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond
  • Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive

Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you.

Together, let’s deliver a smoke free future.
You’ve got this!