Be a part of a revolutionary change!
At PMI, we’ve chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions.
Purpose of the Job
The Digital Product Owner leads one or more products, aligning vision and roadmap with strategic goals. Acting as the main liaison between stakeholders and the product team, the Product Owner ensures delivery of valuable, customer‑centric solutions throughout the full product lifecycle.
This role covers two products:
- Cross‑Platform Troubleshooting (CPT): Provides guidance for consumers and internal users when a device is not behaving as expected. Its objective is to help users resolve issues quickly and effortlessly through clear, step‑by‑step support.
- Device Lifecycle Management (DLM): Acts as the connective layer between factory systems and commercial systems, orchestrating every stage of a product’s lifecycle—from production to purchase, replacement, and beyond.
Principal Accountabilities
Product Management: Align product capabilities with customer needs and strategic goals. Drive product adoption, standardization, and branding.
Demand Management: Evaluate and prioritize new demands. Collaborate with stakeholders to translate their needs into actionable plans.
Backlog Management: Own and refine the product backlog. Define sprint goals and acceptance criteria. Ensure all work is linked to strategic initiatives.
Performance Management: Define KPIs and monitor service and product performance. Ensure compliance with IT methodologies and governance standards.
Delivery Management: Manage scope, risks, and dependencies. Oversee release planning, stakeholder communication, and continuous improvement.
Financial Management: Track budgets, support cost analysis, and ensure financial compliance.
Education
University degree with certificates in Agile at Scale (SAFe) and Agile methodologies.
Work Experience
- Strong experience in a dynamic product or project management role (3+ years).
- High effectiveness in managing cross‑functional teams.
- Proven success in overseeing all elements of the product development lifecycle (3+ years).
- Ability to manage cross‑functional teams in a complex matrix organization.
Other Skills (Function-Specific)
- Project Management: Waterfall (PMBoK), Agile leadership and practices.
- Business analysis techniques (BABoK), including Business Process Modeling Notation.
- Knowledge of software lifecycle fundamentals.
- Product discovery and design.
- Cost/value and uncertainty management.
- Stakeholder engagement and impact analysis.
- Innovation, customer focus, and technical proficiency.
- Continuous learning.
Our commitment to inclusion
PMI is on a continuous journey to ensure that all of our employees feel welcome and feel that they belong. We have a number of internal networks that are inclusive and open for anyone to join, including networks covering employees from ethnic minority backgrounds, LGBTQ+ and gender. We’re also extremely proud to be the first global company to be awarded Equal Salary Certification. We take wellbeing seriously, so we have trained mental health First Aiders to help support our employees, as well as support in the form of our LifeWorks app and Employee Assistance Programme. PMI is an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. If you require reasonable adjustments in any recruitment process with us, please make us aware.