Credit Controller


Location: Buckinghamshire

Job Type: Full time


Perfection not required
Excited about this role, but not sure if you meet 100% of the criteria? Employers would still love to hear from you.

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Credit Control Team

You will be part of a large team of Credit Controllers. The main focus of the team, is to collect overdue and outstanding debt owed to the business, whilst also helping to resolve account queries and ensuring there is a smooth process from point of order to payment of the account.

Success. The Softcat Way.

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed

Be part of a team that enables business growth

We are looking for a Credit Controller to strengthen our team, and to take on collections for approximately 400-500 accounts. The main purpose of the role is to collect overdue payments whilst still maintaining the high levels of customer care, which our customers have become accustomed too, and which Softcat prides itself on.

As a Credit Controller, you'll be responsible for:

  • Building and sustaining strong relationships with our Customers, Sales teams and also with the other business operation departments
  • Chasing and collecting payment of invoices that are owed to Softcat
  • Can work on your own, to secure these payments by both telephone and E-mail collection
  • Monitoring and liaising with Sales for potential problem accounts / overdue accounts
  • Work closely with Credit Assessment to report overdue / problem accounts

What we need from you

  • A proven record of Credit Control work, with the ability to hit the ground running
  • Excellent attention to detail
  • Strong planning, organisation and administration skills with use of internal systems and Excel
  • Able to manage conflict in a balanced manner
  • Strong organizational, time management and prioritization skills

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector.

You’ve got this!