Credit Control Support - 6 month Fixed Term Contract


Location: Buckinghamshire

Job Type: Full time


Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Credit Control Team

You will be part of a largeteam of Credit Controllers. The focus is to support the team collect overdue and outstanding debt owed to the business, whilst also helping to resolve account queries and ensuring there is a smooth process from point of order to payment of the account.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Drive the success of the business

We are looking for a Credit Control Support, to help support our very busy credit control team. The main purpose of the role is to support with day-to-day tasks whilst still maintaining the high levels of customer care, since Softcat takes pride in the level of support that we offer.

As Credit Control Support, you'll be responsible for:

  • Building and sustaining strong relationships with our Customers, Sales teams and also with the other business operation departments within Softcat
  • Monitoring our shared inbox
  • Work closely with both the Sales team and Customer Service team, to help resolve any queries that are bought to your attention by our customers
  • Updating our internal systems, to make sure thorough notes are kept on all forms of communication relating to each customer
  • Monitoring and liaising with Sales for potential problem accounts / overdue accounts

What we need from you

  • Excellent attention to detail
  • Excellent communication skills with a passion for working with people and the ability to quickly build and sustain strong relationships. Effective negotiation skills – Accounts Payable Assistant through to Director level
  • Strong planning, organisation, and administration skills with use of internal systems and Excel
  • Can do attitude
  • Team player

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3days in the office and 2days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector.

You’ve got this!