Partner Experience Support Executive


Location: Greater Manchester

Job Type: Full time


Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Public Sector Sales Support team

There are 40 members of the Public-Sector Sales Support team. All cover a variety of accounts managers, verticals, vendors and with Partner Alliance. There are a range of different support levels within the team. These levels cover & have experience in dealing with all Public Sector verticals. You will also be working alongside the Public Sector Partner Alliance Team who are based in Softcat's Manchester and Leeds offices. The team are responsible for managing relationships with Softcat's specialist Public Sector partners.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans. So, if you share our drive and ambition, get ready to achieve more from your career.

Support our Public Sector teams

As a Support Executive you will be working as an integral member of an energetic and ambitious sales support team. The role will involve supporting the Team in a wide range of sales and back office activities.

As Partner Experience Support Executive, you'll be responsible for:

  • Interact with other IT partner companies and distributors.
  • Multinational Services Partner Manager
  • Work as a team for Customers, Partners, and Account Managers in regard to the Partner Alliance Team invoicing and payment process.
  • Processing and management of Softcat's Partner Alliance Team invoices.
  • Dealing with general Customer, Partner and Account Manager enquiries.

What we need from you

  • Ability to develop and maintain relationships – with customers and partners.
  • Proficient use of Microsoft Office applications.
  • Excellent time management skills with the ability to meet expectations for fast turn-around times.
  • Able to work independently, as well as part of a team, to achieve results.

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Join us

To become part of the success story, please apply now

As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector.

You’ve got this!