Microsoft Internal Specialist


Location: West Yorkshire

Job Type: Full time


Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Cloud Alliances Team

This is a fantastic opportunity to join the Cloud Alliances team at Softcat who a group of passionate and experienced professionals working closely with our cloud partners to deliver the best solutions for our customers. This role sits in the Microsoft team within the Cloud Alliances business unit of Softcat. Microsoft are a key vendor in Softcat's portfolio, with a team of subject matter experts who operate as an overlay to the Softcat account management team. The team actively provide licensing and commercial guidance in our Microsoft sales engagements.

Success. The Softcat Way.

At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.

Provide support & engage our Microsoft customers

As a Microsoft Internal Specialist, you will be an essential part of the Microsoft Team working alongside our Corporate Account Management team and Microsoft Product and Licensing Specialists. This individual will be supporting and engaging with customers to provide product and licensing information as well as assisting with quotes, reports and referrals to ensure that our customers can adopt to Microsoft's modern licensing, without losing competitive advantage or risking compliance.

As a Microsoft Internal Specialist, you'll be responsible for:

  • Supporting with customer opportunities and creation of quotations for the customers
  • Inbox management of the MS Internals as well as the Enterprise and Corporate Team
  • Working closely with Microsoft Specialists and Account managers for processing renewals effectively
  • Managing the sales process and reporting of annual orders, renewals, licence and consumption reports
  • Providing support with the creation of standardised customer facing templates
  • Dealing with product and licencing enquires and managing new business referrals, new leads and opportunities
  • Delivering verbal and written communications with customers and Microsoft
  • Providing support to the Account managers in placing orders

We'd love you to have

  • A passion for technology and how it can enable business
  • Excellent communication skills with the ability to work across multiple business areas
  • Be able to work on own initiative as well as part of the team
  • The proactivity to take ownership of your own business area as well as integrate and work effectively within various teams at Softcat
  • Excellent time management skills with an ability to meet expectations for fast turn-around

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working 3days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now

As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.