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Cisco Renewals Product & Services Executive

Manchester, England, United Kingdom
Full time
Posted 1 month ago
Logo of Softcat
Softcat
I.T., digital & online media services
1,001-5,000 employees
53 jobs
Compare top employers

** THIS IS A 12 MONTH FTC ROLE**

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Alliances Team

The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Driving renewal success across the Cisco portfolio
As a Cisco Renewals Product and Services Executive, you will be an analytical, proactive and outgoing team member who can manage multiple initiatives while supporting Cisco Renewals across the full portfolio. You will be part of the Cisco Customer Experience team within our wider NetCon Practice, working closely with Cisco Business Managers, Customer Success Managers and collaborating with Account Managers and Sales Specialists across the organisation

As a Cisco Renewals Product and Services Executive, you'll be responsible for:

  • Providing early visibility of upcoming Cisco renewals and supporting business managers with timely updates
  • Delivering clear, actionable insights to EA, Networking, Services and Architectural teams to uncover EA, upsell and cross‑sell opportunities
  • Supporting regional Business Managers and the Cisco Services Alliance Executive by providing insights that strengthen campaigns, initiatives and the wider services pipeline
  • Reviewing Planhat renewal triggers, collaborating with Customer Success and Technical Success Managers and identifying expansion opportunities within renewal engagements
  • Engaging proactively with Cisco's aligned renewals team to streamline communication, assess renewal risk and enhance collaboration
  • Continuously providing insights that improve renewals processes and help maximise renewals revenue and profitability

We'd love you to have

  • Strong communication and relationship‑building skills, with the ability to collaborate positively across teams
  • An analytical and proactive approach, with confidence in managing your own responsibilities independently
  • Good organisational skills and a willingness to contribute to an inclusive, supportive team environment
  • Flexibility to travel occasionally to other Softcat or Cisco offices when needed.
  • An interest in the IT market, with full training and development provided

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3days in the office and 2days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole

View all jobs from Softcat