Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

The role

The Senior Business Analyst is responsible for providing business analysis and requirements management across projects and IT initiatives/application releases related to delivering application enhancements. These projects or application releases can be internal or external to SE Water. The incumbent will work in conjunction with project managers, application development teams and project sponsors / stakeholders at SE Water to ensure projects and application releases achieve their objectives and to ensure that business requirements are understood and delivered as software solutions that make the best use of application software. The job holder provides services for internal SE Water customers and as required, to other water authorities.

This role is responsible for:

• Ensuring that the big picture is considered while dealing with detail that is required to ensure the success of projects and application releases.
• Supporting all areas of IT including project managers and application/development teams in the delivery of projects, application releases and development activities.
• Working with business stakeholders to prioritise requirements. Provide input on business value and benefits when working on requirements management and scoping of new projects.
• Translating business requirements into system solutions. Working with development teams to recommend solutions.

Who are you?

Along with a degree level qualification in Information Technology or other appropriately related discipline, candidates will ideally also possess Business Analysis certifications. The role operates at a Level 5 under the SFIA framework.

The successful candidate will possess the ability to work autonomously and have a high degree of initiative in order to meet technical and/or project objectives. They will also have demonstrated experience in performing an extensive variety of complex technical and professional work activities and be able to advise on available standards, methods, tools and applications. Effective communication skills and the ability to build strong relationships across the business is imperative. Your creative mindset will come in handy when seeking innovative solutions to problems.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
• Life insurance and salary continuance.
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
• Opportunity to be part of great initiatives involving the local community.

This role is remunerated at a Level 5 and offers are commensurate with the successful candidates' experience.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au.

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Sunday 6 April 2025!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.

Visit southeastwater.com.au to learn more about us and how we serve our customers.