Job Introduction
Are you looking for a career where you can make a real impact on business growth?
We are seeking a Commercial Growth Manager - Ancillary Revenue to join our team based from our Head Office in London Bridge (hybrid working).
As our Commercial Growth Manager in our Ancillary Revenue team, you will grow the income we earn beyond ticket sales, from car parking and advertising to retail tenancies and the wider estate. You will manage our ancillary revenue contracts and make sure our suppliers deliver on their targets and commitments.
You will find new opportunities; protect the income we already have and keep our contracts well governed and compliant. Working closely with colleagues, suppliers and Network Rail, you will use data and strong relationships to unlock lasting revenue growth.
Can you move people? Apply now.
What you’ll do
- Develop and deliver the Ancillary Revenue Strategy, aligned to our annual Delivery Plan, to grow non-fare revenue and reduce net subsidy
- Grow revenue across car parks, advertising, retail tenancies and other ancillary income streams
- Identify and implement new revenue initiatives, with strong business cases to support investment
- Manage our ancillary revenue contracts to maximise value, reduce revenue leakage and keep services running
- Lead supplier performance management, including reviews, targets, negotiations and continuous improvement
- Advise on tender evaluations, contract awards, contract changes and disputes
- Oversee invoicing, forecasting, financial reporting and performance analysis across the portfolio
- Manage commercial, financial, legal, operational and reputational risks, with the right governance and escalation
- Make sure suppliers meet required standards and work safely on Southeastern sites
- Track market trends, customer needs and best practice to find new opportunities
- Work with Network Rail, including on station parking for its staff and contractors
- Build strong relationships across operational, property, finance, procurement, marketing, sustainability and community rail teams
The experience you’ll need
To be considered for this role we recommend you demonstrate the below in your application;
- You think like an entrepreneur You will manage our ancillary businesses to drive growth and deliver against ambitious revenue targets
- You make suppliers deliver You hold suppliers to account and make sure we get the value we pay for
- You steer contracts from start to finish Confident with mobilisation, governance, change, renewal and exit
- You turn data into insight You use KPIs and performance data to fix issues and find opportunities
- You make the numbers work You scrutinise invoices, challenge assumptions and secure value for money
- You keep us compliant You understand governance, procurement and managing commercial risk
- You spot opportunities others miss You negotiate change, protect income and bring fresh ideas
- You build strong partnerships You create trust and work together to secure good commercial outcomes
- You give leaders confidence to decide You turn complex information into clear reports and business cases
- You bring extra know-how Knowledge of the UK rail sector, or a qualification in business, accounting or marketing (Desirable)
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.
Other things to know
- This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
- All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
- If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
Find out more about our recruitment process and get tips to help you apply.
What you’ll get in return
Along with your salary, the rewards you’ll get include:
- a final salary pension
- 25 days annual leave allowance (plus bank holidays)
- free rail travel across our networks.
Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.
A bit about Southeastern
We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.
However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.
It’s also about making our railway a great place to work and building a team that represents the communities we serve. We’re committed to creating an inclusive, supportive environment, and we’re proud that this continues to be recognised through employer accreditations and our ongoing endorsement as a WORK180 Employer for Women.
Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.
At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.
SE Trains Limited
