Job Introduction
Are you looking for a career where you can make a real impact on business growth?
We are seeking a Commercial Growth Manager - Ancillary Revenue to join our team based from our Head Office in London Bridge (hybrid working).
As our Commercial Growth Manager in our Ancillary Revenue team, you will grow the income we earn beyond ticket sales, from car parking and advertising to retail tenancies and the wider estate. You will manage our ancillary revenue contracts and make sure our suppliers deliver on their targets and commitments.
You will find new opportunities; protect the income we already have and keep our contracts well governed and compliant. Working closely with colleagues, suppliers and Network Rail, you will use data and strong relationships to unlock lasting revenue growth.
Can you move people? Apply now.
What you’ll do
- Develop and deliver the Ancillary Revenue Strategy, aligned to our annual Delivery Plan, to grow non-fare revenue and reduce net subsidy
- Grow revenue across car parks, advertising, retail tenancies and other ancillary income streams
- Identify and implement new revenue initiatives, with strong business cases to support investment
- Manage our ancillary revenue contracts to maximise value, reduce revenue leakage and keep services running
- Lead supplier performance management, including reviews, targets, negotiations and continuous improvement
- Advise on tender evaluations, contract awards, contract changes and disputes
- Oversee invoicing, forecasting, financial reporting and performance analysis across the portfolio
- Manage commercial, financial, legal, operational and reputational risks, with the right governance and escalation
- Make sure suppliers meet required standards and work safely on Southeastern sites
- Track market trends, customer needs and best practice to find new opportunities
- Work with Network Rail, including on station parking for its staff and contractors
- Build strong relationships across operational, property, finance, procurement, marketing, sustainability and community rail teams
The experience you’ll need
To be considered for this role we recommend you demonstrate the below in your application;
- You think like an entrepreneur You will manage our ancillary businesses to drive growth and deliver against ambitious revenue targets
- You make suppliers deliver You hold suppliers to account and make sure we get the value we pay for
Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.
