Job Introduction

You will take the lead on the scoping, development and implementation of multiple digital platforms across the business. You will be accountable for overseeing and becoming the technical expert in the operation of the current eAssessments platform within the training team. You will also be responsible for extending the use of and embedding eAssessments across other functions.

You will be collaborating with the training department and taking the lead to ensure the efficient use of the recently launched Train Driver Academy LMS. You will also need to build strong relationships with stakeholders, and work alongside them and our suppliers to scope out and implement required improvements to the LMS, at an industry level.

You will assist in overseeing the daily running of our established LMS, SE Learning Space, and support future improvements.

The role is to improve the learner experience and create efficiencies across the business through the use of digital platforms.

Where will I work?

You’ll get to manage your own time. You can spend your time at home, in the office or in an internet café if it suits your style.

If you want …. It could even be part-time.

Hear more about the views of our people.

Role Responsibility

• Manage internal and external stakeholder relationships regarding digital platforms.
• Create and manage project plans to fully implement the rollout of eAssessments across other functions and the development of the Train Driver Academy LMS.
• Provide technical support and train colleagues with using software to ensure they confidently embrace and can fully utilise the digital systems.
• Support on other digital strategy projects e.g. introduction of a new course booking system.
• Support with LMS queries, generating reports, and uploading eLearning.
• Create and implement new processes regarding LMS and eAssessment management.
• Create and upload eAssessments and fully utilise the support available.

The Ideal Candidate

To be considered for this role we recommend you demonstrate the below in your application;

• Proven ability and experience to manage stakeholder relationships
• Experienced in planning and running projects
• Experienced with using Learning Management Systems
• Excellent written, communication and attention to detail skills
• Excellent project and time management skills
• Experience of hosting training sessions
• Proven training and course design experience.

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• Up to 25 days annual leave entitlement (plus bank holidays)
• Private healthcare
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

If you are successful in the role you have autonomy on how your working life looks, whether that be part-time, flexible working, hybrid working etc... All working options can be discusses at interview stage.

About the Company

The standard blurb…

Southeastern is one of the busiest commuter rail companies in the UK running more than 2,000 trains, and carrying nearly 600,000* passengers every day between London, Kent and East Sussex.

Just over 4,500 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best

• We make the difference together

• We care passionately about our people and our passengers

Southeastern are proud to work with some fantastic organisations and our recent accreditations are part of our journey to becoming an even better place to work. We continue to work across the industry and forge closer working with Network Rail

*now nearer 470,000 …. The pandemic continues to affect how we all work and travel!

We welcome and encourage applications from people of all backgrounds

We are going to do this recruitment a bit differently. We are going to involve our colleagues in your interview. The final stage will involve a presentation or a challenge for you to address. Whether you have worked in rail all your life or you want to come and see what it is about we want to hear from you. We want a workforce as diverse as the communities we serve and for you to meet our people as part of the process.

What you should really know about working at Southeastern

Winner of Rail Business of the Year 2023 as well as being highly commended in both the Diversity and Inclusion and the Wellbeing in Rail categories

Ranked as part of the 5% club in the Apprenticeships Top 100 Employees 2022. The country’s most outstanding apprenticeship employers for 2022 were recognised for their vital work boosting career opportunities for more people

Currently seeking assessment against the Investors in People ‘We Invest in Apprentices’ accreditation and already hold Gold accreditation against the other two IiP Standards: We Invest in People and We invest in Wellbeing

Financial Times Diversity Leaders ranking for 2023 comprising 850 companies across Europe seen to do more than just talk about their commitment to diversity and inclusion taking action to promote change and create an inclusive environment

Named in The Sun's Top 8 menopause-friendly employers (in 2022)

Won the Women in Rail Top Employer award in both 2020 and 2022.

Our 2022 Achievements

SE Trains Limited

Attached documents

• Digital Product Manager.docx