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Service Engineer Level 3

Southeastern Railway

Location: Greater London

Job Type: Full time


Job Introduction

Have you got a passion for Problem Solving? Technical work? Fault Finding? Repairs?


This is a wide ranging role providing technical expertise for the business. As an SE3, you will be responsible for primary defect repairs to in service units, including defect troubleshooting, defect diagnosis, work scope adherence and defect rectification. You will liaise with external stakeholders in all duties where necessary.

Reporting directly to the SE5, you will carry out all engineering activities, including exams, defect rectification, modifications, and time based maintenance packages and repair. At Southeastern we are dedicated to providing our customers with a reliable transport structure, striving to complete tasks and work with colleagues effectively to achieve the required standards and specifications.

The Ideal Candidate

  • Experienced in an engineering discipline (Electrical Based)
  • NVQ 3 in engineering maintenance, electrical, mechanical or equivalent
  • Hold a Technical Certificate in Engineering BTEC
  • Have intermediate IT skills and able to interpret data
  • Able to carry out first level fault finding and follow schematics and diagrams
  • Physically fit and able to pass a medical to engineering standard.
  • Previous rolling stock maintenance experience desirable

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

  • A Contributory Final Salary Pension Scheme
  • Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
  • After a qualifying period, reduced rate travel on other train operators, including European services
  • Up to 32 days annual leave entitlement (including bank holidays)
  • Access to an array of discounts for retail and leisure products through our benefits scheme.
  • Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

Hear why SE Trains is a fantastic place to work from our colleagues across the business.

About the Company

The standard blurb…

Southeastern is one of the busiest commuter rail companies in the UK running more than 2,000 trains, and carrying nearly 600,000* passengers every day between London, Kent and East Sussex.

Just over 4,500 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

  • We aim to be the best
  • We make the difference together
  • We care passionately about our people and our passengers

Southeastern are proud to work with some fantastic organisations and our recent accreditations are part of our journey to becoming an even better place to work. We continue to work across the industry and forge closer working with Network Rail

*now nearer 470,000 …. The pandemic continues to affect how we all work and travel!

We welcome and encourage applications from people of all backgrounds

We are going to do this recruitment a bit differently. We are going to involve our colleagues in your interview. The final stage will involve a presentation or a challenge for you to address. Whether you have worked in rail all your life or you want to come and see what it is about we want to hear from you. We want a workforce as diverse as the communities we serve and for you to meet our people as part of the process.

What you should really know about working at Southeastern

Winner of Rail Business of the Year 2023 as well as being highly commended in both the Diversity and Inclusion and the Wellbeing in Rail categories

Ranked as part of the 5% club in the Apprenticeships Top 100 Employees 2022. The country’s most outstanding apprenticeship employers for 2022 were recognised for their vital work boosting career opportunities for more people

Currently seeking assessment against the Investors in People ‘We Invest in Apprentices’ accreditation and already hold Gold accreditation against the other two IiP Standards: We Invest in People and We invest in Wellbeing

Financial Times Diversity Leaders ranking for 2023 comprising 850 companies across Europe seen to do more than just talk about their commitment to diversity and inclusion taking action to promote change and create an inclusive environment

Named in The Sun's Top 8 menopause-friendly employers (in 2022)

Won the Women in Rail Top Employer award in both 2020 and 2022.

SE Trains Limited