Product & Propositions Manager

SSE plc

Location: Cardiff, County Dublin, Perth and Kinross, Reading

Job Type: Full time


About the Role

Base Location: Reading, Cardiff, Perth or Dublin

Salary: £53,100 - £79,700 (UK) or €74,600 - €111,800 (ROI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

What is the Role?

Our Product and Propositions Manager plays a crucial role in SSE Energy Customer Solutions' strategic vision. You’ll spearhead the creation and execution of innovative B2B product strategies and propositions to enhance growth and competitive positioning in the market. This will be achieved through market analysis, customer insights, opportunity identification, value proposition crafting, benefits case delivery, and product / service launch. In this role you will:

- lead the ideation, identification, and delivery of B2B customer-facing propositions and products, utilizing a matrix management approach across SSE ECS

- take responsibility for designing and prioritizing the Proposition and Product Development roadmap for B2B customers, ensuring adequate resource allocation and alignment with the mission and industry recognition

- promote and lead a culture of innovation and experimentation within the team, encouraging freedom to iterate and develop new ideas

- research and assess future energy trends and technology, providing updates and recommendations to key stakeholders

- act as the primary liaison for internal and external stakeholders, maintaining engagement and providing updates on product performance, roadmap, growth, strategic value, and future development

What do I need?

To be considered for this role, we would love you to have:

- proven experience in planning and delivering complex product delivery programs in demanding environments

- proficiency in interpreting and manipulating customer data to derive insights into customer behaviours

- the ability to provide leadership and focus for direct reports, motivating them towards achieving project goals and objectives

- experience shaping business cases and delivering tangible benefits to organisations

- demonstrable experience in managing and delivering propositions and initiatives end-to-end, including overseeing all aspects of customer journey and project delivery, from inception to implementation, ensuring successful outcomes within specified timelines and budgets

About our Business

SSE is a multinational energy company listed on the FTSE 100, with a vision “to be a leading energy company in a net zero world”. We’re investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.

Part of SSE Plc, Energy Customer Solutions is the Customer facing division – providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. ​

In Great Britain we operate under the brand SSE Energy Solutions providing energy and related energy solutions (EV, Solar, Smart, Heating & Cooling etc) to businesses of all sizes and public sector organisations across Great Britain.

In Ireland – we operate under the brand SSE Airtricity providing energy and related energy solutions (Solar, EV etc) to homes, businesses including public sector organisations across the island of Ireland.

We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we’re a partner to customers and stakeholders as they seek ways to respond to the climate crisis.

Help us power change.

What’s in it for you?

An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more.

Next Steps

All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on or 01738 340826.

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.