Expiry Date: 16:00, 18 June 2021
Salary: £51,252.00 - £57,688.00 Per Annum
Benefits: Free rail or Metrolink travel to/from work within Greater Manchester and free bus travel within Greater Manchester.
Are you interested in delivering innovative Ticketing solutions to the travelling public of Greater Manchester? Do you have experience of working with several partner operators to provide a unified Ticketing experience?
The Ticketing team at Transport for Greater Manchester are seeking a Ticketing Retail Manager who is passionate about offering best value, choice and efficiency to the travelling public across the Greater Manchester public transport system.
It is an exciting time to be part of the transformation of ticketing in Greater Manchester with the Mayor committed to an ambitious vision of improving access to transport.
Ticketing will play an integral role in helping Greater Manchester’s extensive transport network get back up to full capacity as the region gradually moves through recovery.
As part of the team, you will be responsible for helping the deliver a roadmap for retail, ticketing and customer payments to meet the needs of the people of Greater Manchester; managing and developing a number of our retail ticket services to improve the travelling public’s experience when using public transport across the region.
You will have extensive experience delivering change in the transportation sector and of working constructively with stakeholders across multiple organisations.
You will have demonstrable experience of gathering and analysing complex information into useable briefings for TfGM stakeholders.
You will be adept at creating positive, outcome focussed relationships with internal and external partners and understand the importance of being able to manage complex relationships at senior and operational levels for the benefit of the travelling public.
In return, as well as a competitive salary, we also offer a range of fantastic benefits, such as:
- Free Rail or Metrolink travel to and from work within the Greater Manchester boundary
- Free bus travel within Greater Manchester
- 27 days holiday per annum
- Access to the local government pension scheme
At Transport for Greater Manchester we encourage candidates to discuss flexible working options at any stage of the recruitment process.
We welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are actively building a diverse workforce and want to create an inclusive environment as we recognise the importance of our workforce reflecting the communities we serve.
If you have the skills and experience we are seeking, we would like to hear from you!
For more information and to apply, please visit - www.tfgm.com/careers