Head of Finance - Operational Excellence

Utility Warehouse Limited

Location: Greater London

Job Type: Full time


This is a hybrid role working from our central London hub 2 days per week.

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you..

We’re seeking a commercially-minded senior finance professional with exceptional business partnering skills to work closely with senior leadership in our Operational teams.

This is a highly visible finance role and you'll need exceptional commercial and communication skills to become a trusted partner to this critical area of the business.

It's essential you have the following:

  • Experience of being a lead Finance Business Partner working within an Operations business unit
  • Experience of leading and supporting the delivery of cost reduction and transformation projects
  • Experience of high growth, fast paced and large consumer based businesses

Here's some of the additional key skills and experience we're looking for you to bring:

  • Qualified Accountant (ACA/ACCA/CIMA) with a minimum of +5 years PQE
  • Solid track record of business partnering with Senior Leadership Teams within large organisations
  • Proven financial modelling, analytical and presentations skills are essential
  • Hands-on approach to modelling and reporting
  • The drive to deliver continuous improvements - solutions orientated
  • A pragmatic approach and the ability to see commercial, customer centric solutions
  • Highly effective communication skills and the ability to explain complex ideas to a wide audience in a simple, understandable way
  • You live and breath our cultural DNA and Leadership Beliefs:
    • We put people first by really knowing our people
    • We work together by being adaptable and trust people to do the right thing
    • We deliver progress by driving performance to achieve results

We work together. Your team and the people you will work with…

The Finance team is a central function bringing balance to UW. They make sure our ambitious goals are underpinned by a solid financial strategy so that we can keep on innovating and growing in a way that’s sustainable.

You'll work as the senior finance business partner to our Chief Operating Officer and his leadership team. This team supports the growth and development of all our key Operational (Customer Services, Property, Debt, Procurement, Ops Transformation) areas.

You'll manage a team of 2 Finance Business Analysts who will assist with all aspects of the core financial processes for the Operations business.

We deliver progress. What you’ll do and how you will make an impact.

We are at a critical stage in our organisational development as we look to continue our high growth but ensure the organisation is optimising for scale. Supporting our operational teams with financial rigour, planning and analysis is a key to unlocking this. This involves leading and supporting all the dynamic changes in this business area over the next few years. Your responsibilities will include:

  • Help to drive, support and challenge operational strategy for Operations by forming relationships at senior levels within the business.
  • You'll be a key member of the Operational leadership team, ensuring decision making for spend and financial processes are made collaboratively, adding value through insight, constructive challenge and storytelling
  • Develop a deep understanding of business unit performance, the business model and key priorities
  • Proactively drive the delivery of business and finance objectives across all areas of Operational Excellence
  • Lead, drive and develop insightful, accurate and timely Management Reporting and Cost Analysis
  • Proactively seek data insight through deep dives and independent analysis
  • Support and provide relevant challenge to the Central Finance Planning team regarding forecasts/budgets
  • Proactively identifying and managing risk and opportunities; challenging operational teams to ensure we maximise cost savings for the business through various projects
  • Manage, coach and develop a small team of Finance Analysts
  • Core Operational Excellence finance tasks including:
    • Communication of monthly group reporting, with analysis - providing detailed commentary for Operational Excellence SLT
    • Communication of group annual budget, with analysis - providing detailed commentary for Operational Excellence SLT
    • Proactively driving efficiency/cost savings initiatives across all areas of Operational Excellence and challenging the status quo
    • Ensure continuous improvements so latest business metrics are fed into monthly reporting and budget assumptions
    • Ad hoc reporting requests for the Exec member and SLT
  • Provide the commercial finance support into our Energy transformation programme. Work closely with Head of Energy Transformation and the wider operational team to build accurate modelling of business cases and scenarios.
  • Support the Head of Property & Procurement with the development of the new Procurement team including:
    • Supporting the review and sign process for all contracts
    • Supporting the modelling of commercial opportunities for new contracts

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

  • An industry benchmarked salary. We’ll share it during your first conversation.
  • Share Options and a Save as You Earn scheme.
  • Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
  • Discount on our services and you get our coveted Cashback Card for free.
  • A matched contribution pension scheme and life assurance up to 4x your salary.
  • Family-friendly policies, designed to help you and your family thrive.
  • Electric Vehicle scheme
  • Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.
  • Belonging groups that help UW shape an even more inclusive future.
  • A commitment to helping you develop and grow in your role.

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. If you need any help, support, or advice at any point during the hiring process please just let us know.

Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.