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Team Leader


Location: West Midlands

Job Type: Full time



About Vaultex

Vaultex are the UK’s leading cash processing company, with sites nationwide. At Vaultex, equality is a core. We believe that businesses can be powerful platforms for social change and that our purpose is to drive Equality for all. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing. Diverse companies are more innovative and better positioned to succeed. We strive to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. With the help of our entire stakeholders— our employees, customers, partners, and community — we can achieve equality for all.

***Sunday, Monday and Tuesday 09:30 – 21:30***

35 hours per week

Full time, permanent role


Salary: £23,180 per annum (includes late shift allowance)

Location: 120 Dartmouth, Middleway, Birmingham, B7 4AJ

Job Purpose
The Team leader will work as part of the Processing Team supporting the Supervisor in taking responsibility of all aspects of the Site Operation, including production/processing targets and leading the team to deliver key objectives.
The applicant will also ensure procedures and controls are being adhered to at all times.

Main Responsibilities

  • Ensure the shift/team meets or exceeds production/processing targets by leading the team to deliver key objectives.
  • Ensuring procedures are being adhered to at all times.
  • Ensuring the shift/team meets or exceeds agreed customer service levels.
  • Promoting a professional image to customers, both internal and external.
  • Informal performance management of employees to ensure high standards of compliance to procedures.
  • Motivate and Drive the team to ensure optimum performance including feedback.
  • Present briefings to team members ensuring opportunity for feedback.
  • Effective communication and co-operation within the team.
  • Potential long periods of standing/sitting including manual handling and lifting equipment.
  • Ensure Health and Safety standards are met within the team.

    Knowledge, Skills and Experience Needed for the Job

  • Good leadership skills;
  • Good communication skills (verbal & written);
  • Time Management skills; organisational skills and ability to prioritise tasks;
  • Self-motivated and positive;
  • Ability to meet individual and team targets/deadlines;
  • Attention to detail;
  • Health and safety awareness;
  • Good computer literacy and numeracy skills;
  • Excellent time keeping and attendance;
  • Adhere to company Core Standards of Behaviour and values;
  • Demonstrated operational experience as a team leader or cash processor within a Note/Coin Site or similar production orientated environment.


We are a living wage employer with Investors in People Platinum status, and as such we have a great range of benefits which you can find here Vaultex - About Us & Benefits

  • A generous company pension – auto-enrolled 4% employee 10% employer

  • Living Wage employer offering competitive salary plus benefits

  • Competitive holiday allowance with an option to purchase additional holidays

  • Group life assurance

  • Annual performance related bonus

  • VaulteXtra discounts on retailers, cycle to work, childcare vouchers, Gym membership, cash back on purchase, eye tests and many more.

  • Employee Assistance Programme – a free service should our employees require professional and impartial advice for legal advice and counselling.

  • Robust Learning and Development team and opportunities for career progression.

Vaultex UK Ltd is an equal opportunities employer and welcomes applications from all members of the community. If you require any reasonable adjustments throughout the recruitment process please let us know. Please note that due to the secure nature of our business all successful candidates will need to provide a five year traceable work history (satisfactory employment references or evidence to explain employment gaps), and complete a criminal record and credit background check. Please note – we receive a high volume of applications therefore it may not be possible to respond to all candidates. If you have been successful for the next stage and your skills match the role, we will contact you. We look forward to hearing from you!