Who are Vaultex?

Vaultex is the UK’s leading cash management company. Our mission is to deliver best-in-class integrated cash services for our customers.

It’s our job to make sure that cash is widely available for use – and that people have confidence in cash as a payment method.

Retailers and other businesses rely on us to count their cash with the highest level of accuracy and settle their customer accounts as swiftly as possible. We store cash in highly secure environments before returning it to circulation.

Working to standards set by the Bank of England and the Note Circulation Scheme, we deliver leading cash management services for our customers.

We continue to expand our product portfolio to create value for our customers, delivering new services from coin extraction to an end-to-end managed service.

Equality matters

At Vaultex, equality is a core. We believe that businesses can be powerful platforms for social change and that our purpose is to drive Equality for all. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing. Diverse companies are more innovative and better positioned to succeed.  We strive to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. With the help of our entire stakeholders— our employees, customers, partners, and community — we can achieve equality for all. 

We have recently launched our Diversity Strategy which focuses on the 4 S approach below - 

Speaking up about discrimination and providing a platform for all employee voices to remove stigmas. We have introduced employee forums/networks where voluntary groups will be brought together by employees to address challenges and seeks opportunities. Vaultex will continue to vocalise their support to employees through statements internally and externally.  

Sharing and educating our employees through education and support. Understanding is key to creating an inclusive environment for all. We are regularly reviewing diversity training and encouraging our employees to share real life stories to increase understanding across the business. 

Standing for what is right and our policies ensure we support a zero-tolerance approach to discrimination of any kind and will be considered in every change we make in the business.

Shape our future and continuously evolve our plans to tackle discrimination head on. We want to build an environment where our people can regularly feedback on all areas to continuously develop and improve. We will utilise partnerships to build a more diverse recruitment steam. 


"Luckily my role as Finance Manager gives me the flexibility to work from home if I need to which proves particularly helpful especially if things crop up unexpectedly. I’m also trusted to manage my own time so there are sometimes instances where I might need to leave early on a Friday to get away somewhere the for the weekend, or attend an event and Vaultex grants me the flexibility to work through lunch / come into the office early to save me having to waste holiday entitlement by booking hours off here and there. "
Nicola Tyrrell
Finance Manager
Nicola Tyrrell, Finance Manager
"My career has been equally; challenging, exciting and rewarding, and at each stage, I have been supported by training, coaching and an encouragement to stretch myself and take on new and additional responsibilities. "
Stefanie Wilson
Head of HR Support
Stefanie Wilson, Head of HR Support
"Diversity feels embedded in our office and there are regular events to share and celebrate across the office. This is a great opportunity to learn and try new things. The focus on mental wellbeing is brilliant. "
Ashlea O’Rourke
HR System Manager
Ashlea O’Rourke , HR System Manager