Super Operator


Location: Bristol City

Job Type: Full time



About Vaultex

Vaultex are the UK’s leading cash processing company, with sites nationwide. At Vaultex, equality is a core. We believe that businesses can be powerful platforms for social change and that our purpose is to drive Equality for all. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing. Diverse companies are more innovative and better positioned to succeed. We strive to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. With the help of our entire stakeholders— our employees, customers, partners, and community — we can achieve equality for all.

***Monday to Friday 15:00 - 22:30 - 35 hours per week***

Permanent, full time role

Salary: £24,374 per annum (includes late and night shift allowance)

Location: 1 Barrow Road, Barton Hill, Bristol, BS5 0DW

Job Purpose
In addition to operating as a cash processor, the Super Operator will monitor the High-Speed Note Sorter cash processing machines and identify the root cause of minor issues whilst reporting larger issues to the onsite engineer. The Super Operator through individual maintenance, will complete fixes in line with Health and Safety through liaison and be provided with specific training.

Main Responsibilities

  • Fix and maintain high speed note sorters in line with the training received by Cash Processing Solutions.
  • Attend 1 Preventative Maintenance session per month with a Cash Processing Solutions engineer.
  • Attend 1 weekly focus meeting per month.
  • Promote best practice through the focus meetings both on the HSNS and for cashier preparation of notes.
  • If an issue arises attempt to identify basic errors both through individual maintenance and through liaison with the engineer including fixes within parameters.
  • Maintain a proactive approach to the monitoring of performance of machines.
  • Management of Tool kit and spare parts.
  • Other General duties as delegated by Leadership team.
  • Effective working relationship with Cash Processing Solutions engineer and team.
  • Machinery is maintained within the Health and Safety parameters including regular cleaning.
  • Maintain a clean and tidy work environment, adhering to the secure waste procedures and Health and safety standards.
  • Long periods of standing including manual handling.

Knowledge, Skills and Experience Needed for the Job

  • Ability to meet individual targets/deadlines;
  • Able to work in a fast paced environment;
  • Health and Safety awareness;
  • Good computer literacy and numeracy skills;
  • Good communication skills (verbal & written);
  • Organisation and Time Management skills;
  • Strong technical knowledge of high speed note sorting machines;
  • Adhering to company core standards of behaviour and values;
  • Demonstrated operational experience as a high speed note sorter operator.
  • Problem solving
  • Mechanically minded

Ideal for job (not essential)

  • Strong technical knowledge of high speed note sorting machines
  • Demonstrated operational experience as a high speed note sorter operator.


We are a living wage employer with Investors in People Platinum status, and as such we have a great range of benefits which you can find here Vaultex - About Us & Benefits

  • A generous company pension – auto-enrolled 4% employee 10% employer

  • Living Wage employer offering competitive salary plus benefits

  • Competitive holiday allowance with an option to purchase additional holidays

  • Group life assurance

  • Annual performance related bonus

  • VaulteXtra discounts on retailers, cycle to work, childcare vouchers, Gym membership, cash back on purchase, eye tests and many more.

  • Employee Assistance Programme – a free service should our employees require professional and impartial advice for legal advice and counselling.

  • Robust Learning and Development team and opportunities for career progression.

Vaultex UK Ltd is an equal opportunities employer and welcomes applications from all members of the community. If you require any reasonable adjustments throughout the recruitment process please let us know. Please note that due to the secure nature of our business all successful candidates will need to provide a five year traceable work history (satisfactory employment references or evidence to explain employment gaps), and complete a criminal record and credit background check. Please note – we receive a high volume of applications therefore it may not be possible to respond to all candidates. If you have been successful for the next stage and your skills match the role, we will contact you. We look forward to hearing from you!

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