Applications for this job have closed. This page will redirect to Whitbread PLC employer page in 10 seconds.

Reservations Agent

Whitbread PLC

Location: Central Bedfordshire

Job Type: Full time


Customer Service Advisor – Dunstable – Bookings Agent

Take the next step in your customer service career with Premier Inn at our Contact Centre in Dunstable. Be part of the dream team delivering amazing guest experiences by converting calls into hotel bookings. With regular start dates to suit you, it’s time to use your retail and customer advisor experience to move up.

£22,050 annual salary, based on a 37.5 hour week

Permanent – we don’t do zero hours contracts!

Monday-Friday 9-5, get your weekends back!

Chiswell Court Contact Centre, Houghton Hall Business Park, Porz Avenue, Houghton Regis, LU5 5FT.

Why you’ll love it here:

  • Hone your skills: Our professional training programme 2 weeks before you start gets you set up for success
  • Get work/life balance: Get the structure you need for life outside of work with regular hours.
  • Carry on your development: Enjoy progression across our business with longer term career paths available to you as well as our free apprenticeships
  • Enjoy daily Perks: Free car parking on site, canteen with free tea and coffee and subsidised breakfast and lunch and, of course, our exclusive employee discount.

What you’ll do:

Alongside our team of Customer Service Advisors in Dunstable you’ll be working together to answer calls and emails. Your confident and engaging telephone manner will help our guests rest easy knowing they’re with the UK’s number 1 hotel brand.

Here there are no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.