Graduate Software Implementation Specialist, 12 month FTC
Location: Waltham, Massachusetts
Job Type: Contract/temp
For over 20 years, Abcam has been providing tools the scientific community needs to enable faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metabolic disorders.
We believe that to continue making progress, we need to work together in new ways. We need your own unique perspective as well as this of our people to make an always greater impact on the world. This community needs people like you: dedicated, agile and above all audacious so we can truly bring progress forward.
Due to our continued growth we are recruiting a brand new role in one of our digital teams, Graduate Digital Product Support Analyst (12 month FTC).
Working alongside the Product Manager, Business Analysts and users from our scientific community your role is to understand the business requirements, propose solution design and ultimately configure the system.
- Review user requirements and translate them into functional specifications
Configure the system based on these functional specifications
Follow up and report on the progress of actions
Write or support the write up of test scripts
Initially work as part of the project implementation team and further support the system upon go-live as BAU
Continually strive to improve ELN/LIMS functionality, identify, contribute and evaluate opportunities always with our end customers in mind
Liaise with Abcam Digital and external vendor where necessary to discover and implement new features
Degree educated in a relevant field the successful applicant will have a solid understanding of SQL, Excel, Macros and Forms. If you have this and have strong analysis skills, a logical thinker and people person we would love to hear from you.
Preferably, you will also have a knowledge of biotechnology industry and ELN/LIMS to understand user requirements and interpret them into application functionality, this is desirable not a requirement.
We know that when it comes to benefits, no one size fits all. Flexibility and choice matter which is why, in addition to market competitive salaries, we offer you a flexible benefits package which is tailored to your unique needs and support your financial, physical and emotional wellbeing. This includes our award-winning share scheme, 18 weeks fully paid maternity leave, 6 weeks fully paid paternity leave as well as highly flexible working and much more. Besides, your development will be integral to your experience here. You will grow alongside other talented minds, in ways you may often find unexpected.
When people come together, incredible things happen. Here you’ll work in a safe environment where you can be who you truly are. We’ll champion and celebrate your uniqueness throughout your journey with us. This is how we excel at partnering with the scientific community no matter the challenge, ultimately helping solve the world’s most critical diseases. Find out more about Diversity & Inclusion at Abcam