• Excellent leadership skills and track record of influencing positive outcomes in business.

• Ability to engage with business owners and decision makers; experience with 'C' level engagement.

• Team player who can gain the support, confidence and commitment of internal and external Stakeholders

• Proven experience of presenting, influencing, and negotiating with clients and colleagues at the senior level.

• Demonstrated success in managing key brokers/consultants.

• Excellent communication, facilitation, and presentation, organizational skills and attention to detail.

• Demonstrated customer relationship acumen.

• Strong knowledge of underwriting principles and practices.

• Knowledge of salesforce CRM systems and processes.

Education & Experience Required

• Bachelor's Degree Business Administration or a related field
• 10 years of professional job-related work experience, 5 years management experience.

Or an equivalent combination of education and experience

Education & Experience Preferred

• 5 or more years’ experience in customer implementation, project management in the disability industry (strongly preferred).

Travel

Equal or less than 50%

Principal Duties & Responsibilities

• Directs, leads and mentors the client implementation team providing guidance, support and

• Defines strategic goals and objectives aligning with overall business objectives and driving

• Overall responsibility for cultivating excellent relationships with customers and industry broker

• Establishes credibility as a trusted advisor to our clients, linking their strategic business issues to

• Contributes to the growth of the company, working with the executive team to anticipate future

• Collaborates with sales to identify up-sell/cross-sell opportunities; builds re-enrollment strategies

• Develops and implements best practices, processes, and tools to streamline the implementation

• Creates and enforces strategies that will help meet the needs of customers.

• Identifies and analyzes customer preferences to properly direct organizational initiatives.

• Oversees competitor analysis and research to ensure knowledge-based decision making in

• Delivers financial results aligned with agreed upon team/department budgets, revenue and profit targets.

• Supports thinking and direction setting on new product needs, and identification of potential

• Drives innovation and continuous improvement within the client implementation function, fostering

• Builds, develops, guides, and nurtures a high-performance, results focused team; Conducts

• Organizes and oversees the schedules and performance of the team.

• Performs other related duties as required.

Total Rewards

The salary range for this job is $150,000 to $200,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.