We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Work Designation.Depending on your location within the continental US, this role may be hybrid or remote.
If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations
What does it take to be successful in this role?
Knowledge of writing principles, English grammar, and spelling to create, edit, and/or proofread
professional-quality training materials that effectively communicate with the chosen audience
Extensive knowledge of how current adult learning theory applies to developing curriculum
designed for adult learning
Working knowledge of software, formats, standards, and best practices for the design and
development of various forms of training materials such as online, web-based, classroom, or
video
Excellent oral, written, and interpersonal communications skills to effectively interact with internal
customers by facilitating meetings and providing relevant feedback and input to topic or concern
being discussed/reviewed
Strong project management skills
Ability to coach, provide feedback and guide trainers and business unit management related to
training presentation approaches
Proficient in Microsoft Office with intermediate proficiency in Excel and PowerPoint and with
advanced proficiency in Word
Education & Experience Required
Bachelor's Degree education, instructional design, English, communications, journalism, or a related field
Two to four years of professional job-related work experience
Two years of experience as a web-based content developer
One year of experience with script writing, voice talent, video creation and video editing, and graphic design with proven customer impact
Or an equivalent combination of education and experience
Travel
Travel is less than or equal to 10%.
Principal Duties & Responsibilities
For training content creation and execution, gathers primary and/or secondary data and
information, compiles and prepares responses, understands products and projects, and identifies
audience needs; determines the most effective approach for training delivery; writes, drafts, edits,
and revises documents to meet deadlines; prepares and reviews appropriate relevant materials to
ensure that all communications are routed through the appropriate channels for review and
approval before finalizing training content.
Conducts train-the-trainer sessions to prepare trainers for delivery of new instructional material;
conducts new leader training for business units and teaches other classes, as needed.
Develops and conducts specialized training via blended delivery methods to include, Instructorled Training (ILT), Virtual Instructor-led (VIL), webinars, and video.
Facilitates the development, design, and production of online training products; creates layout
design using appropriate software; writes material including but not limited to, internal
announcements, proposals, newsletters, technical and administrative publications,
system/product/process documentation, project plans and proposals, training manuals, training
modules, etc.; devises and implements procedures that ensure accurate and timely
communication, documentation, and archiving of information; tracks and analyzes response rates
to communications; adheres to guidelines established by management regarding style, layout,
etc., of documents; ensures all online content posted to the internet/intranet meet corporate
requirements.
Edits, proofreads, and/or coordinates production of assigned materials (such as proposals,
training manuals, statistical reports, memos, project scope documents, procedures, policy
manuals, new letters, presentations, etc.); determines relevance of general information to keep
documentation current; stays abreast of overall department activities and projects; accepts source
documents and creates documentation in the desired format; controls distribution of
documentation as authorized
Assists in maintaining the database for lesson plans; performs quality checks for lesson plans.
Develops innovative solutions for content presentation; stays abreast of trends in the market for
learning design; performs content audits, gap analysis, content style guides, and content
migration plans.
Performs other duties as assigned.
Total Rewards
The salary range for this job is $65,000 - $80,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.
At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.
