Dir, Client Accounting-Tax Services - Shelton, CT, USA

• Ability to manage complex account structures, retroactive billing, premium corrections, and detailed client-level financial records.

• Proficiency with tools such as Excel (advanced), Power BI, tableau, or similar financial/data platforms.

• Strong ability to interpret data to monitor account health, identify issues, and support client or broker conversations.

• Strong presentation, written and verbal communication skills for a client facing financial environment.

Education & Experience Required

• Bachelor's Degree Accounting, Finance, or job related field
• 10+ years of job-related experience with 5+ years of management experience
• Knowledge of group insurance financial structures including, but not limited to premium administration, claims funding arrangements, product-specific billing requirements, dividend accounting.

Or an equivalent combination of education and experience

Education & Experience Preferred

• Master's Degree job related field
• Certification job related field
• Experience with leading strategy, governance, and execution of disability and paid leave tax services, ensuring compliance with IRS regulations, and related sick pay reporting requirements.
• Understand the tax treatment of STD, LTD, SDI, and Paid Leave benefits
• Experience managing employer and employee tax reporting obligations; directing W-2, 1099, and Form 941 reporting processes; and providing subject matter expertise on premium funding arrangements, benefit taxation, FICA/FUTA/SUTA requirements, and IRS Revenue Ruling 2004-55.
• In previous roles, have partnered with clients, finance, legal, payroll, and operations teams to mitigate tax risk, maintain regulatory compliance, and deliver accurate and timely tax reporting services

Principal Duties & Responsibilities

• Provides leadership for client accounting functions supporting Life, Absence, Disability and VB product lines.

• Partners closely with operations, product, finance, tax and sales teams to ensure alignment and seamless delivery of accounting services.

• Lead initiatives to enhance financial accuracy, streamline procedures, and improve client outcomes across multifaceted product portfolios.

• Oversee end-to-end client accounting processes including billing, premium collection, remittance, and reconciliation.

• Ensures compliance with internal controls, accounting standards, product-specific regulatory requirements, and applicable tax rules.

• Strengthens accounting controls to reduce risk, enhance audit readiness, and ensure accuracy across all product lines.

• Maintain strong internal controls over client billing, cash handling, and revenue recognition processes.

• Prepare or oversee reporting packages, including client financial summaries, performance metrics, and audit documentation.

• Support sales and leadership by providing financial insights for client renewals, pricing and revenue forecasting

• Work with key stakeholders in Product, Actuary and Distribution to develop and deploy alternate funding arrangements (i.e. participating, level-funded, hybrid, and non-participating) for applicable Aflac product offerings.

• Collaborate with IT/Systems teams to enhance financial system capabilities, reporting tools, and automation.

• Support internal audits, SOC controls, compliance reviews, and regulatory documentation.

• Serves as the senior financial partner for key or complex clients; leads resolution of escalated financial issues with professionalism, transparency, and urgency.

• Participates in client meetings to review billing performance, resolve issues, and discuss financial trends.

• Represents client accounting in cross-functional steering committees and business reviews.

• Enhances decision-making through data-driven insights and operational best practices.

• Contributes financial service expertise to industry leading value proposition as a preferred leave administrator for existing and prospective state clients.

• Performs other duties as required.

Total Rewards

The salary range for this job is $150,000 to $200,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.