Job Summary
Provides support for Aflac’s GRC platform and program, including advanced architecture, configuration and design, implementation, administration, maintenance, management, and troubleshooting for core and on-demand applications in development, test, or production environments. This role will collaborate with business teams during requirements gathering, analysis, design, development, implementation, and testing of business objectives. The Sr. Technology GRC Consultant is responsible for applying process and functional requirements to application design modifications and ensuring that the GRC platform’s dashboards, views, reports, workflows, and user interfaces align with business processes and objectives.
Principal Duties & Responsibilities
- Supports the design, build, and implementation of EGRC processes, technical requirements, and supporting technology to support evaluation, monitoring, and compliance with enterprise wide risk and compliance based policies and standards, regulations, laws, and industry standards, or as directed by the EGRC Steering Committee and/or EGRC Program Board.
- Leads administrative team on higher complexity implementations
- Function as lead administrator on the team and provide guidance and knowledge transfer to achieve team growth
- Drive the global implementation activities from concept to completion, working with Japan, US and leadership to help ensure timelines are met and processes are streamlined and governed optimally.
- Provide expert level support of ongoing maintenance and enhancement of existing use cases within the EGRC platform.
- Provide end-user support for Archer as well as point of contact for EGRC related questions.
- Perform advanced troubleshooting on the Archer platform when necessary and engage appropriate additional resources when required.
- Configure complex integrations and interactions between Archer and its various modules and with other information systems/software/applications.
- Assignments will also include meetings with project team members and business partners, converting business requirements to technical solutions, working with infrastructure resources, creating testing scenarios, coordinating user acceptance testing, and reporting task and project status.
- Assist with the ongoing maintenance and maturation of the EGRC Program.
- Performs others as duties as required.
Education & Experience Required
- Bachelor’s Degree in Computer Science, Management Information Systems, Information/Cyber Security or other related field
- Archer Certified Administrator
- Six or more years administration and development experience with an enterprise level GRC platform (i.e. Archer)
- Experience in Financial and/or Insurance Services industry
Or an equivalent combination of education and experience
Job Knowledge & Skills
- The ability to interface across the organization with other teams, such as system operations, infrastructure, auditors, security personnel, business users, etc.
- Ability to deliver on global project implementations and drive teams toward success in decisions, deliverables and meeting target data
- Ability to act as expert level subject matter expert for large scale implementations of GRC tools and processes
- Proven abilities to deliver results using analytics and problem solving skills.
- Expert ability to assess risks and controls and to identify solutions to reduce risk.
- Demonstrated initiative and commitment for results and the ability to set priorities and manage multiple initiatives.
- A working knowledge of Microsoft Office Suite.
- Excellent written and verbal communications skills.
- Ability to adjust to changing priorities while multitasking effectively.
- Ability to articulate governance, risk, and compliance concepts to business users.
- Ability to act as a mentor within the GRC team and to help upskill team members.
Competencies
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
