• Working knowledge of sales-based processes or call center operations

• High degree of accuracy and quality, ability to check one’s work prior to submission

• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with potential customers

• Ability to maintain professionalism

• Adherence to privacy regulations

• An understanding of the applications and systems currently in use within a call center or sales environment

• Microsoft Excel, Intermediate

• Microsoft Word, Intermediate

Education & Experience Required

• High School Diploma or Equivalent
• Life and Accident/Health Insurance License
• Successful completion of Life, Accident/Health Insurance licensing exam
• Previous sales/call center experience
• One year of professional job related work experience
• Six month waiting period between previous employment as an Aflac Tier One employee and an Aflac 1099 agent

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Receive inbound calls and make outbound calls to customers who enter the Direct to Consumer lead funnel

• Gather information necessary to offer a quote while answering questions and setting proper expectations regarding products and the sales process.

• Submit accurate enrollment applications on behalf of the customer

• Manage outbound follow-up calls to qualified prospects who have not yet enrolled

• Cultivate strong relationships with customers by consistently using the prescribed sales process.

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $45,000 to $105,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.